24 D/E Emergency Department Coordinator

Beth Israel Lahey Health•Plymouth, MN

7d•$19 - $33•Onsite

About The Position

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. This role is 24 hours per week, with shifts from 11a-11:30p, including rotating weekends and holidays. The Emergency Department Coordinator is responsible for maintaining the E.D. medical record, including review for completeness, entering charges, departing charts, entering data into the computer, assembling files, and performing discharge analysis. This role also includes unit receptionist responsibilities such as maintaining the telephone log, greeting visitors, specimen delivery, mail distribution, and booking elective procedures. The coordinator handles all clerical duties in the E.D., transcribes and enters physician orders and medication orders via computer, and maintains proper inventory of office supplies, forms, and equipment. Additional duties include assembling charts, admission packets, reviewing documentation for accuracy, charging for services, and operating multiple telephones with professional etiquette. The role requires accurate and efficient documentation of workflow, including maintenance of logs and statistical databases. The coordinator also facilitates the securing of transportation services like ambulances and helicopter transport, responds to clinical and support directives, and assists Patient Access Representatives to ensure effective patient registration.

Requirements

Apply critical thinking skills while working independently; ability to remain calm, focused and efficient in a high stress critical care environment.
Successful completion of a medical terminology course and passing of medical term test as part of hiring process.
Demonstrated ability to maintain an organized environment.
Demonstrated computer ability; knowledge of Meditech order entry, charge and order screens.
Demonstrated professional verbal and written communication skills.
Must have legible handwriting.
Ability to multi-task and maintain quick pace as part of regular routine while maintaining positive, enthusiastic attitude and relationships with others.
High School Diploma or equivalent

Responsibilities

Maintenance of E.D. medical record, including review for completeness, entering charges, departing chart and distributing, entering data into computer, assembling files and performing discharge analysis of records.
Unit receptionist responsibilities: maintain telephone log, greet and assist visitors, specimen delivery, mail distribution and booking of elective procedures.
Responsible for all clerical duties in the E.D.
Responsible for transcription of and entering of physician orders via computer; transcription of medication orders.
Maintaining proper inventory of office supplies, forms and equipment, including ordering and restocking for the department.
Assembly of charts, admission packets and other assigned projects.
Review documentation for accuracy, including charging for services and verifying with caregivers, as required; entering charges or revisions into the computer system.
Using proper etiquette and speed, answers multiple telephones, interacting professionally with caller to meet callers’ needs.
Documents workflow accurately and efficiently, including maintenance of logs and other statistical databases.
Coordinate the securing of ambulances, helicopter transport and other transportation services by relaying complete and accurate information in a timely fashion; follows through as need to ensure quick transport.
Respond to clinical and support directives to make calls, secure resources, transport specimens and other items.
Assist Patient Access Representative, when needed, so patient is effectively registered.