Emergency Assistance Case Worker @ Northland Corp

The Salvation Army USA Central Territory•Gladstone, MO

8d•Onsite

About The Position

Effectively addressing immediate client needs, supporting stability, and fostering resource connections through collaboration with community partners, ultimately contributing to long-term stability.

Requirements

High School diploma.
Two years’ experience working with low income and minority populations.
Must complete The Salvation Army’s Caseworker Certification.
Must have positive interpersonal relations skills.
Ability to operate essential office equipment including telephone, personal computer, copier, fax and scanning equipment.
Must possess and demonstrate the ability to communicate effectively, orally, and in writing.
Must have the ability to work independently and with other staff members.
Must have the capacity to relate to people with dignity and respect in a non-judgmental manner.
Must possess a valid driver's license from the state in which you reside.
Must be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business.

Nice To Haves

A minimum of two years of college work in Human Services, with a bachelor’s degree, is preferred.
A combination of training, education, and experience equivalent to the knowledge base as achieved by the above standard is acceptable and at the Corp Officer discretion.
Travel to meetings and conferences as required by the Corps Officer; occasional out of town travel to meetings and conferences; overnight stay may be required.

Responsibilities

Assess rental, utility, and support needs for individuals and families by determining their eligibility through scheduled appointments, interviews, contact with third-party sources, and evaluating and verifying all information.
Assist clients in completing applications for rent, utilities, food pantry, assistance, including seasonal programs, Christmas sign-ups, etc.
Provide financial assistance and connect clients to additional community resources as needed.
Maintain accurate and up-to-date records of all financial assistance activities.
Ensure compliance with documentation standards and reporting requirements for funding purposes.
Manage and coordinate the food pantry, including inventory levels, distribution, determining shortages, and reporting monthly stats to Corps Officer, and Kansas City Areas Command staff, etc.
Inputting client service data into the MAAC link for accurate assistance records and statistical reports.
Make community referrals and act as a liaison between clients and agencies to advocate for the best outcomes.
Establish and cultivate professional community agency relationships with other helping agencies in the community.
Attends monthly meetings, professional development sessions, and other community meetings as assigned.
Submit monthly statistical reports of all financial assistance transactions to the Corps Officer and Kanas City Area Command staff for entering in TSA Stat System.
Refer clients to the Corps Officer in times of spiritual need.