Emergency and Critical Care Nursing Supervisor

Pinnacle Veterinary Specialists • Glen Mills, PA

4d • Onsite

About The Position

Pinnacle Veterinary Specialists is seeking an Emergency and Critical Care (ECC) Nursing Supervisor to join our growing leadership team. As the ECC Nursing Supervisor you will be responsible for overseeing the daily operations of the ECC service and leading the nursing support team. This role partners closely with hospital leadership and ECC shift leads to maintain exceptional patient care, efficient workflow, and a positive team culture. This role combines clinical leadership with hands-on nursing, spending about 40–60% of the time working alongside the team on the floor. This leadership role keeps the ECC Nursing Supervisor actively involved with the team and present on the hospital floor. The supervisor leads by example, provides hands-on support, and balances clinical engagement with administrative responsibilities. This is an excellent next-step role for a VTS (or experienced credentialed technician) ready to expand leadership scope without losing clinical identity. If you want to lead teams, elevate systems, and still stay clinically connected to uphold the standard of medicine, this role was designed for you.

Requirements

• CVT/LVT/RVT licensure or equivalent clinical experience REQUIRED.
• Minimum 5 years of veterinary emergency practice experience.
• At least 2 years in a leadership role (e.g., Manager, Supervisor, Director).
• Demonstrated mastery of leadership, communication, and conflict-resolution skills.
• Strong organizational abilities and the ability to lead by example.
• Experience with hospital software systems (e.g., Instinct) is highly preferred.
• Positive, collaborative attitude with strong interpersonal skills

Nice To Haves

• Experience with hospital software systems (e.g., Instinct)

Responsibilities

• Oversee daily operations of the Emergency and Critical Care (ECC) service and nursing support staff
• Manage staffing, scheduling, workflow coordination, and team performance
• Support employee onboarding, training, development, and performance reviews
• Foster clear communication across hospital departments and with the referring community
• Maintain high standards of patient care, safety, and client service
• Collaborate with ECC shift leads, clinicians, and hospital leadership to improve workflow and morale
• Ensure compliance with hospital policies, and regulatory standards
• Assist in developing SOPs, training materials, and technician leveling systems
• Lead regular staff meetings and provide timely, respectful employee feedback
• Support continuing education and professional growth opportunities for team members
• Participate in hospital leadership, outreach, recruiting, and community events as needed
• Lead by example through professionalism, accountability, and a positive attitude during both routine and high-pressure situations.
• Demonstrate emotional intelligence, sound judgment, and the ability to navigate difficult conversations with professionalism and respect.

Benefits

• Independence Blue Cross PPO insurance with no deductible with free access to mental health care for $95/pay period
• Dental, Vision, short term and long term disability insurance
• Flexible scheduling and generous PTO
• 401K with 2% match
• Continuing Education Support
• Costco membership and employee pet care discounts
• Uniform Allowance
• Relocation assistance available

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed