Embedded Field Service Representative (Technician)

QED Systems LLC GA, US, GA
$75,000 - $85,000Remote

About The Position

QED Systems, LLC, is currently recruiting an Embedded Field Service Representative (Technician) to join our team, at Fort Benning, GA to support our customer, Project Manager Positioning, Navigation, and Timing (PM PNT). This is a remote position. The role involves providing field support services related to troubleshooting and repair of systems, performing software updates, and mentoring Soldiers in the execution of maintenance. It also includes facilitating higher level repair of equipment, ensuring support equipment is regularly calibrated and maintained, troubleshooting related product malfunctions, and installing, modifying, wiring, fabricating, and maintaining systems. A key aspect of the role is distinguishing between hardware and software problems in multi-vendor systems.

Requirements

  • Detail-oriented with excellent technical, verbal, and written communication skills
  • High School Diploma or GED equivalent required
  • Four (4) years of total experience with the testing of electronic equipment
  • Two (2) years of experience in the testing and troubleshooting of electronic subsystem installations in military systems
  • ACTIVE CLEARANCE LEVEL REQUIRED: Secret

Responsibilities

  • Provides field support services related to troubleshooting and repair of systems
  • Performs software updates
  • Mentors Soldiers in the execution of maintenance
  • Facilitates higher level repair of equipment
  • Ensures support equipment is regularly calibrated and maintained
  • Troubleshoot related product malfunctions
  • Install, modify, wire, fabricate and maintain systems
  • Distinguish between hardware and software problems in multi-vendor systems

Benefits

  • Paid Time Off (PTO)
  • 11 Paid Holidays
  • 401(k) Matching
  • Medical, Dental & Vision Benefits
  • Life Insurance, AD&D, and Short-Term & Long-Term Disability
  • Professional Growth Opportunities
  • Additional Benefits
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