Field Service Representative (Technologist / Technician)

Eaton Corporation•Calgary, AB

2d•CA$69,000 - CA$87,000•Onsite

About The Position

Eaton’s Electrical sector is currently seeking a Field Service Representative to join our team. This position is based at our Calgary, AB facility and offers benefits from day one as well as a company vehicle. The primary purpose of this position is to provide field service engineering and technical assistance to customers in areas of installation, startup, maintenance, repair, training and modification on power transmission, distribution and generation equipment and systems.

Requirements

Electrician license or post-secondary degree/diploma in Electrical Engineering or Electrical Engineering Technology from an accredited institution.
Experience evaluating and servicing electrical distribution or control systems.
Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems
Local business travel to customer sites required
Business travel to United States for training on safety and Eaton products is required
Valid and maintain an unrestricted driver’s license is required
No relocation assistance is provided
Legally authorized to work in Canada without company sponsorship now and in the future
Excellent communication and interpersonal skills.
Strong analytical aptitude and complex problem-solving skills.
Intermediate/advanced knowledge of Microsoft office applications.
Effective time management, prioritization and project management skills
Knowledge and practice of safety precautions related to working with electrical and electronic equipment.
Understanding of the company’s and competitor’s electrical, electronic and mechanical products.
Demonstrated ability to provide service and represent company interests in developing customer relationships to assure long-term customer satisfaction.

Nice To Haves

Red Seal Interprovincial Journeyman Electrician
Experience in protective relays preferred.
Experience in performing power quality measurements, troubleshooting, and analysis preferred.

Responsibilities

Provide field service engineering, technical assistance, scheduling and sales support direction to customers in areas of installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment.
Be responsible to self-manage assigned projects for electrical equipment, knowledge of electrical test and diagnostic equipment.
Deliver technical solutions to customers.
Perform less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations.
Provide technical training.
Perform all job functions with adherence to Eaton’s Philosophy and Values, as well as Safety and Environmental standards.