Embark Program Manager

Mem Global•Washington, DC

2d•$59,192 - $88,292•Hybrid

About The Position

The Embark Program Manager is the operational backbone of Embark, Mem Global’s rabbi-led cohort program for couples in interfaith and mixed-heritage relationships. Working alongside the Executive Director and a growing network of Embark Rabbis, the Program Manager ensures cohorts are recruited, delivered, and documented effectively as the program expands across North America. The role supports the program’s mission of welcoming couples into Jewish life and connecting them with the wider Mem Global community and its programs. The Program Manager leads recruitment and outreach, maintains clear and consistent messaging, and manages participant communications. The role coordinates cohort operations, vendor relationships, contracts, program finances, registration reporting, evaluation activities, rabbi onboarding and support, and distribution of program materials. It also owns participant enrollment processes, including applications, scholarships, accommodations, and participant data in Salesforce and Monday.com. As a visible representative of Embark, the Program Manager engages with participants, rabbis, and external partners, observes cohorts, attends team gatherings and conferences, and provides updates on program growth and learning. The role also supports new initiatives by piloting engagement strategies, testing program models, and improving processes. It is a full-time, exempt, year-round position based in a U.S. hub office, with a hybrid schedule of three in-office days and two remote days per week. It requires weekday office hours and travel four to six times per year. The position reports to the Executive Director, Embark.

Requirements

Bachelor’s degree in communications, data management, logistics, Judaic Studies, or a related field, or an equivalent four additional years of relevant full-time work experience.
Three to five years of full-time professional experience; experience in immersive experiences, program coordination, communications, event planning, and/or Jewish communal work is preferred.
Strong written and verbal communication skills and meticulous attention to detail.
Experience managing social media, including Facebook, Instagram, TikTok, and Twitter.
Intermediate fluency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Forms.
Demonstrated success in event management, vendor relations, and project management.
Ability to handle financial transactions and data tracking accurately.
Ability to represent the program confidently to participants, rabbis, community members, and other stakeholders.
Ability to balance multiple projects in a fast-moving environment while maintaining energy and productivity.
Strong relationship-building skills and ability to cultivate partnerships across diverse stakeholders.
Self-direction, initiative, adaptability, organization, and ability to manage competing priorities and work autonomously.
Commitment to the program’s mission of expanding access for couples in interfaith and mixed-heritage relationships and enthusiasm for young adult Jewish engagement.
Embrace Mem Global’s Identity Statements and demonstrate the Mem Mindset.
Eligibility to work in the U.S. without employer sponsorship.
Ability to work weekday office hours and travel four to six times per year.

Nice To Haves

Familiarity with WordPress, Salesforce, Monday.com, and Constant Contact.
Professional experience in immersive experiences, program coordination, communications, event planning, and/or Jewish communal work.

Responsibilities

Lead recruitment and brand engagement for Embark through partnerships, stakeholder communications, conferences, social media, and paid advertisements.
Partner with the Executive Director and marketing team on program messaging and maintaining and updating the website, registration links, and content.
Manage participant communications, including email, newsletters, and WhatsApp communities.
Advocate for Embark internally by partnering with Mem Global program teams and equipping staff to share the program with participants.
Work with Embark Rabbis to research, secure, and manage transportation and event vendors, including negotiating cost-effective and risk-conscious contracts.
Manage and update contracts and program finances, including staff documents, contractor payments, and travel reimbursements.
Prepare weekly registration reports for the Executive Director and relevant team members.
Coordinate with an external evaluator to ensure Embark Rabbis administer pre- and post-retreat surveys.
Support onboarding of new Embark Rabbis and conduct regular check-ins to collect program insights, photos, and feedback.
Ensure Rabbis receive necessary physical and digital program materials and assets.
Process program registrations and applications through Salesforce and Evareg.
Manage the scholarship program, track recipients, communicate with scholarship recipients, and process refunds when needed.
Oversee participant accommodations in coordination with the relevant Embark Rabbi.
Manage participant data in Salesforce and Monday.com for tracking and reporting.
Represent Embark publicly and engage with participants, rabbis, and external partners.
Partner with the Executive Director to provide updates on program growth, impact, and key learnings.
Visit and observe cohorts around the country throughout the year.
Travel to staff gatherings, including StaffyCon and NattyCon, and attend national conferences to promote Embark.
Support, develop, and grow new initiatives with Embark’s Executive Director, including piloting engagement strategies, testing program models, and improving processes.