Email Marketing Specialist (Remote, Global)

TNT GrowthMiami, FL
Remote

About The Position

We're looking for a seasoned Email Marketing Manager to own the full email lifecycle — strategy, build, deployment, reporting, and optimization — across multiple client accounts. This person should be able to walk into any ESP, diagnose what's working and what isn't, and execute at a high level with minimal oversight.

Requirements

  • 4+ years hands-on experience managing email marketing programs
  • Expert-level proficiency in at least one major ESP (Klaviyo strongly preferred)
  • Strong HTML/CSS skills for email development and troubleshooting rendering issues
  • Deep understanding of deliverability, authentication protocols, and inbox placement
  • Experience with audience segmentation, behavioral triggers, and lifecycle automation
  • Proven track record of improving email KPIs through testing and optimization
  • Comfortable working across multiple client accounts simultaneously
  • Strong copywriting instincts or experience collaborating closely with copywriters

Nice To Haves

  • Experience in an agency environment managing multiple brands
  • Familiarity with SMS/MMS marketing as a complement to email
  • Experience with CDP or data warehouse integrations (Segment, BigQuery, etc.)
  • Proficiency with design tools (Figma, Canva) for rapid creative iteration
  • Experience with ecommerce platforms (Shopify, WooCommerce) and their email integrations

Responsibilities

  • Develop and execute email marketing strategies aligned with client growth goals (acquisition, retention, revenue, LTV)
  • Build and maintain email calendars across campaigns, automations, and lifecycle flows
  • Segment audiences based on behavior, engagement, purchase history, and custom attributes
  • Advise on list growth strategies, lead magnet funnels, and opt-in architecture
  • Build, QA, and deploy emails across platforms (Klaviyo, Mailchimp, HubSpot, Salesforce, ActiveCampaign, or similar)
  • Design and code responsive email templates (HTML/CSS proficiency expected)
  • Set up and maintain automated flows: welcome series, abandoned cart, post-purchase, win-back, re-engagement, sunset
  • Manage dynamic content, personalization tokens, and conditional logic within emails
  • Run structured A/B and multivariate tests on subject lines, send times, content, CTAs, and layout
  • Monitor and improve key metrics: open rate, CTR, conversion rate, revenue per email, list growth rate, unsubscribe rate
  • Conduct deliverability audits — manage sender reputation, authentication (SPF, DKIM, DMARC), and inbox placement
  • Identify and resolve issues related to spam filtering, bounce rates, and blacklisting
  • Build and deliver regular performance reports with actionable insights
  • Attribute email revenue accurately and communicate impact to stakeholders
  • Benchmark performance against industry standards and historical trends
  • Ensure all campaigns comply with CAN-SPAM, GDPR, CCPA, and other applicable regulations
  • Maintain clean, healthy lists through proper hygiene practices and suppression management

Benefits

  • PTO
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