Email Developer

FidelityCovington, KY
Onsite

About The Position

As Email Developer, you will work as an integral member of the Message Execution Center team to develop, support, maintain, and distribute electronic communications to employers, prospects, and benefit plan participants on behalf of Fidelity’s Workplace Investing (WI) business unit. This individual is responsible for working with business partners to understand objectives, developing and deploying content in Salesforce Marketing Cloud, and ensuring the timely, accurate delivery of marketing, service, and regulatory communications to WI customers.

Requirements

  • Proficiency in HTML, CSS, and AMPscript
  • Experience with Salesforce Marketing Cloud Email Studio
  • Quality-first mindset (strong attention to detail from development through deployment)
  • Aptitude to understand communication architecture and platform capabilities
  • Ability to analyze problems and devise practical solutions
  • Effective communication skills
  • Ability to balance multiple projects, while adhering to process and quality controls

Responsibilities

  • Developing and maintaining dynamic email content, microsites, and SMS in Salesforce Marketing Cloud
  • Performing quality assurance to ensure flawless delivery, including peer and team design reviews
  • Contributing to content development process improvements to continuously improve efficiency and effectiveness
  • Testing and optimizing email content for deliverability and rendering using Salesforce Marketing Cloud and Litmus
  • Escalating issues related to scope, schedule, and quality
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