Elite Stylist

Ulta Beauty, Inc.•Westminster, CO

About The Position

The Elite Stylist engages with guests, consults with them about their hair care needs, and recommends products and services. The stylist delivers quality professional services with an emphasis on the guest’s total look. The role supports the Experience Manager (EM) and Assistant Services Manager (ASM), with a focus on performance (service sales and productivity), people (guest service), and process (operating procedures and compliance standards). It requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge. The position performs a range of salon and related beauty services, develops guest relationships and clientele, contributes to sales and store goals, and follows Ulta Beauty’s service, operational, safety, sanitation, and compliance standards. Work involves continuous mobility, lifting or moving up to 10 pounds, frequent bending, reaching, and twisting, standing for long periods, and continuous coordination and manipulation of objects. The schedule is flexible and includes days, evenings, weekends, and holidays. The listed pay range is $14.81–$21.40 per hour or services pay for the workweek pursuant to the Company’s Services Compensation Plan, whichever is higher. Eligible associates may also earn overtime as required by law and tips paid by service guests. Full-time positions are eligible for paid time off and health, dental, vision, life, and disability benefits; part-time positions are eligible for dental, vision, life, and disability benefits.

Requirements

  • Cosmetology license.
  • Previous relevant work experience is required.
  • Proficiency with current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop skills in all service categories.
  • Proficiency using equipment and chemicals needed for technical work.
  • Proficiency demonstrating, recommending, and selling professional hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and build clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

  • Perform hair design, haircuts, color, texture services, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $1,900 and productivity goals for hair services through exceptional guest service; contribute to store goals for retail and service sales, guest loyalty (including credit), and retail shrink.
  • Demonstrate products to guests to drive sales and enhance the guest service experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services during work time, including their ingredients and benefits.
  • Maintain prompt, regular attendance.
  • Develop guest relationships through consultations and appropriate retail and service recommendations.
  • Serve all guests, including walk-in guests, in a timely and efficient manner.
  • Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
  • Build professional relationships with peers and brand partners to support collaborative guest service.
  • Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app, to guests in the salon and salesfloor.
  • Attend mandatory trainings and meetings for ongoing professional development.
  • Know and ensure compliance with Ulta Beauty policies, procedures, and standards.
  • Follow safety, sanitation, and infection-control procedures before, during, and after services, and comply with state board guidelines.
  • Follow established service protocols to provide a consistent guest experience.
  • Use booking and clientele systems to book return services and events.
  • Communicate supply needs to the Experience Manager and ensure guest readiness.
  • Maintain cleanliness and operational standards in assigned areas, including the salon, salesfloor, restrooms, backroom, and break area.
  • Adhere to the Ulta Beauty dress code.
  • Protect company assets by following loss-prevention practices and providing exceptional guest service.
  • Perform other operational tasks as directed.

Benefits

  • Full-time positions: paid time off, health insurance, dental insurance, vision insurance, life insurance, and disability insurance.
  • Part-time positions: dental insurance, vision insurance, life insurance, and disability insurance.
  • Eligible associates may earn overtime pay as required by applicable law and tips paid by service guests.
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