Elite Stylist

Ulta Beauty, Inc.•Lake Worth, TX

About The Position

The Elite Stylist engages with guests, consults on their hair care needs, and recommends products and services. The stylist delivers professional services focused on the guest’s total look and supports the Experience Manager and Assistant Services Manager, with an emphasis on service sales and productivity, guest service, and compliance with operating procedures and standards. The position calls for a passion for beauty, exceptional guest service, and the ability to learn and communicate product knowledge. The Elite Stylist performs a range of salon and beauty services, builds guest relationships, recommends relevant retail products and services, and contributes to store sales and guest loyalty goals. The role also includes maintaining salon and store standards, following safety and sanitation procedures, attending training, and complying with applicable state board guidelines. A cosmetology license and previous relevant work experience are required. The schedule is flexible and includes days, evenings, weekends, and holidays.

Requirements

Cosmetology license.
Previous relevant work experience is required.
Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, or aptitude to develop skills in all service categories.
Proficiency using equipment and chemicals needed for technical work.
Proficiency demonstrating, recommending, and selling professional hair-care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

Perform hair and beauty services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $1,900 and hair-service productivity goals through exceptional guest service; contribute to store retail and service sales, guest loyalty, and shrink goals.
Demonstrate products to guests to support sales and the guest service experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, including their ingredients and benefits.
Maintain prompt and regular attendance.
Build guest relationships through consultations and appropriate retail and service recommendations.
Serve all guests, including walk-ins, in a timely and efficient manner.
Partner with skin therapists and the retail team to deliver a well-rounded guest experience.
Build professional relationships with peers and brand partners to support collaborative guest service.
Explain the guest loyalty program, including credit and the Ulta Beauty app, to guests in the salon and salesfloor.
Attend mandatory training sessions and meetings.
Follow and ensure compliance with company policies, procedures, and standards.
Follow safety, sanitation, infection-control, and state board procedures before, during, and after services.
Follow service protocols to provide a consistent guest experience.
Use booking and clientele systems to book return services and events.
Communicate supply needs to the Experience Manager.
Maintain cleanliness and operational standards in the salon and assigned store areas.
Follow the Ulta Beauty dress code.
Protect company assets by following loss-prevention practices and providing exceptional guest service.
Perform other operational tasks as directed.