ELIGIBILITY SUPERVISOR - SES - 60025056

State of Florida•Orlando, FL

About The Position

This role is listed as an Eligibility Supervisor in the State of Florida’s community and social services occupational family. The posting describes work in community, public health, and social service specialist occupations, including coordinating work and supervising employees. The position is with the Florida Agency for Children and Families and is classified under the SES pay plan. Salary is listed as not less than $1,539 bi-weekly. The occupational profile includes supervising employees, providing or coordinating client and patient services, developing and administering program policies and procedures, and evaluating program effectiveness and service quality. The posting does not provide eligibility-specific duties, minimum qualifications, or education requirements.

Responsibilities

  • Assign work to employees, review progress, and assess performance.
  • Counsel clients and patients individually or in groups to help them overcome dependencies, adjust to life, and make changes.
  • Counsel family members to help them understand, deal with, and support a client or patient.
  • Interview clients, review records, and consult with other professionals to evaluate a client’s or patient’s mental or physical condition.
  • Formulate or coordinate treatment, care, and rehabilitation program plans based on social work experience and knowledge.
  • Monitor, evaluate, and record client progress against measurable goals in treatment and care plans.
  • Modify treatment plans in response to changes in a client’s status.
  • Refer patients, clients, or families to community resources that can assist with recovery from mental or physical illness.
  • Advocate for clients or patients to resolve emergency problems in crisis situations.
  • Plan and conduct programs to prevent substance abuse, improve counseling services, or improve health.
  • Supervise and direct other workers providing services to clients or patients.
  • Develop and prepare program manuals, policies, procedures, standards, and rules.
  • Analyze data to measure program effectiveness.
  • Develop methods for implementing and administering policies, procedures, and program activities.
  • Develop monitoring, compliance review, and/or quality assurance techniques to measure service quality and efficiency.
  • Identify improvements and adjustments needed to ensure program effectiveness and efficiency.
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