ELIGIBILITY SPECIALIST II - 60066301

State of FloridaFort Pierce, FL
Onsite

About The Position

This is a professional position assigned to the Office of Economic Self-Sufficiency. Position provides back-up to the unit’s supervisor in day-to-day duties which include but are not limited to; reviewing cases during the various processes in the service delivery model, performing case reviews for unit employees, giving feedback to strengthen accuracy rates and provide training and/or mentoring to unit members. The ESS II is expected to handle a high volume of work which is deadline driven requiring the ability to prioritize and plan work assignments while being flexible to change with little notice.

Requirements

  • Must successfully complete a State and National criminal history check as a condition of employment.
  • Must be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.
  • Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.
  • Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735).
  • All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Nice To Haves

  • Current employee of the Florida Department of Children and Families, a State of Florida Government Agency.
  • Career Service, Selected Exempt Status (SES) or Other Personnel Services (OPS) positions.

Responsibilities

  • Performs quality management system reviews as assigned.
  • Reviews case reading errors with the Eligibility Self Sufficiency Specialist I, and ensures corrections are completed accurately and timely.
  • Reviews and analyzes data from quality control and all monitoring sources and provides training in the areas in which problems are identified.
  • Follows established unit procedures to determine eligibility for public assistance benefits within designated time frames as required by Federal and State laws and Department policy and procedures.
  • Maintains assigned work responsibilities by taking prompt action on all case management activities including medical expense (bill) tracking, changes, sanctions, data exchange, alerts, ad-hoc reports, and Medicaid file resolution.
  • Identifies cases of possible fraud and/or overpayment; makes appropriate referrals to fraud and overpayment departments.
  • Ensures electronic case records are documented thoroughly and properly as required by Departmental procedures.
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