Eligibility and Recruitment (ERSEA) Specialist

Riverside Community Care • Somerville, MA

7d • Onsite

About The Position

Exciting opportunity to join Riverside Community Care as Early Head Start's Eligibility and Recruitment (ERSEA) Specialist! The ERSEA Specialist is responsible for the day-to-day implementation of eligibility, recruitment, selection, enrollment, and attendance processes, with a primary focus on intake completion, application processing, ChildPlus data entry, and waitlist management. This role plays a key function in supporting the program’s enrollment pipeline by ensuring families move efficiently from referral → intake → enrollment. The position also actively participates in community outreach and recruitment efforts, engaging directly with prospective families and community partners. The ERSEA Specialist ensures that all data is accurate, timely, and compliant with Head Start Program Performance Standards while identifying and communicating barriers impacting enrollment.

Requirements

• Associate's degree, or equivalent, in human services or related field required.
• Experience working with families preferred.
• Early Head Start/Head Start experience preferred.
• Experience with data entry and database systems (ChildPlus or similar preferred).
• Experience with intake processes, eligibility determination, or enrollment systems preferred.
• Multilingual candidates preferred.
• Strong organizational, administrative, and time management skills.
• Ability to manage multiple tasks and maintain accuracy in a fast-paced environment.
• Ability to manage detailed documentation processes and maintain high levels of accuracy and compliance.
• Comfortable engaging prospective families and community members; able to confidently explain program services and support enrollment.
• Valid Massachusetts driver’s license and regular access to a reliable vehicle.

Nice To Haves

• Bachelor's Degree preferred.
• ChildPlus or similar database systems experience.
• Experience with intake processes, eligibility determination, or enrollment systems.

Responsibilities

• Day-to-day implementation of eligibility, recruitment, selection, enrollment, and attendance processes.
• Focus on intake completion, application processing, ChildPlus data entry, and waitlist management.
• Support the program’s enrollment pipeline by ensuring families move efficiently from referral → intake → enrollment.
• Actively participate in community outreach and recruitment efforts, engaging directly with prospective families and community partners.
• Ensure all data is accurate, timely, and compliant with Head Start Program Performance Standards.
• Identify and communicate barriers impacting enrollment.

Benefits

• Comprehensive, high-quality health, dental, and vision insurance options
• Flexible Spending Accounts – both medical and dependent care
• Eleven paid holidays
• Separate accruals for vacation (increases with tenure), personal, and sick time
• Tax-deferred 403(b) retirement savings plan with employer match
• Employee Assistance Plan / Travel Assistance Plan
• Employee bonus for referrals resulting in hiring
• Discounts to movie theaters, sporting, and entertainment events
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree