Electronic Payment Services Specialist Sr - El Segundo, CA

Kinecta Federal Credit Union•El Segundo, CA

2h•$20 - $25•Hybrid

About The Position

The Electronic Payment Services Specialist Sr performs member transactions involving ACH, EPS, direct deposits, Check21, foreign collection, incoming and outgoing wire transfers, check collection, remote deposit capture (RDC), share branch, and share drafts. The role works with minimal supervision and direction and may take reasonable actions to fulfill assigned responsibilities in line with cost-effective practices and applicable policies and procedures. There are no direct supervisory responsibilities, but the specialist may lead assigned projects and oversee others working on them. The position processes transactions accurately and efficiently, researches and resolves inquiries, reconciles work, investigates exceptions, and handles Fedline entries and verification for outgoing wires and ACH returns. It also maintains the confidentiality of credit union and member records and performs routine office and clerical duties to organize and maintain files. Other duties and special projects may be assigned. The position requires working in-office three days per week at the operations center in El Segundo, California. The work environment is generally favorable and office-based. Scheduling days, hours, and work location may need to be flexible based on business needs. Work is typically sedentary, though it may involve standing and walking, including to transfer files or communicate with others.

Requirements

High school graduation or equivalent.
At least 2–5 years of operational experience in one or more of ACH, wire transfer, and check collection within a financial institution.
Knowledge of Fedline, direct deposits, EPS, and ACH rules and regulations for processing member transactions.
Knowledge of Symitar or an equivalent system.
Ability to resolve issues and apply appropriate policies and regulations to avoid loss exposure to the credit union and members.
Ability to work quickly and independently with high-volume transactions.
Good working knowledge of Microsoft Office applications, including Excel, Word, and Outlook.
Excellent written and verbal communication skills.
Ability to exercise sound judgment, plan effectively, stay organized, work well under changing timelines, take initiative, and be flexible and cooperative.
Accuracy, timeliness, and confidentiality in handling member and employee information and company records.
Ability to lift a minimum of 10 pounds.
One year of relevant professional-level work experience may be substituted for one year of required education.

Responsibilities

Process member transactions relating to ACH, EPS, direct deposits, Check21, foreign collection, incoming and outgoing wire transfers, check collection, RDC, share branch, and share drafts efficiently and accurately.
Read and understand raw NACHA-formatted file data.
Research and resolve inquiries from members, private industry, internal departments, and MSCs in a timely manner.
Reconcile work and research exception items daily.
Input and verify Fedline transactions for outgoing wire transfers and ACH returns.
Verify international wire transfers in TranZact when necessary.
Maintain confidentiality of credit union and member records.
Perform routine office and clerical duties to organize and maintain credit union files and records.
Lead assigned projects and potentially oversee the work of others on those projects.
Perform other duties and special projects as assigned.