Electronic Health Record Administrator

Hope Services • San Jose, CA

3d • $41 - $42 • Onsite

About The Position

Hope Services is seeking an Electronic Health Record Administrator to oversee the security and administration of the EHR database. This role involves managing software and systems performance, updating code, training staff, and liaising with IT administration and software support. The organization is a leading provider of services to people with developmental disabilities and mental health needs in Silicon Valley, recognized for its commitment to diversity, equity, inclusion, and belonging, and has received numerous accolades for its excellence and transparency.

Requirements

• Excellent oral and written communication skills.
• Knowledge of C language.
• Database administration.
• SQL knowledge required.
• Knowledge of EHR systems with existing and changing technical standards, best practices, and browser compatibility issues.
• Command over required code.
• Proven ability to meet deadlines and manage multiple projects concurrently.
• At least 3 years of experience working in database admin environments.
• Computer competence in Microsoft and web-based software.
• Primarily an office environment.
• Long periods of sitting and computer use.
• Time spent on the telephone and in meetings varies.
• Some early morning, evening and work hours may be required.

Nice To Haves

• Bachelor’s degree in computer sciences or related field preferred.

Responsibilities

• Creation and modification of all Avatar forms used by Hope Services staff.
• Creation and modification of all Crystal Reports utilized by the Avatar software.
• Creation and modification of all Microsoft Access reports utilized by Hope management.
• Programming using Visual Basic code for reports.
• Management of database connectivity between all computers on the Hope counseling center network.
• Avatar software administration, including updating the system, monitoring for software bugs, and communication with Netsmart support staff.
• Staff support and training relating to computer/software issues.
• Daily monitoring and correction of any Avatar errors related to billing.
• Responsible for monthly SARC billing accuracy/submission and County monthly billing accuracy.
• Preparation and assistance during annual Hope Services audit.

Benefits

• Salary Range: $41.15 to $42.00 per hour commensurate with experience and qualifications

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level