Electronic Data Interchange Coordinator

Allied Solutions•Carmel, IN

3d•Onsite

About The Position

The EDI Coordinator is responsible for the day-to-day administration of the electronic data interchange (EDI) program to ensure the timely, accurate and consistent receipt and transformation of 4-5+ million EDI insurance policy documents per month for approximately 800+ lenders and from 1,300+ participating vehicle and property insurance writing companies. Key responsibilities include front-line EDI support for trading partners and internal teams, monitoring and proactively identifying and addressing data flow and transformation errors, auditing, data analysis, and implementation support.

Requirements

High school diploma or GED required.
3-4 years of work-related experience required.
Financial, Property & Casualty Insurance, and/or Technical experience required.
Manipulating, analyzing, transforming, and repackaging data experience required.

Nice To Haves

XML, EDI X12, SQL, FTP setup, and/or Encryption/Decryption process experience preferred

Responsibilities

Responsible for the day-to-day operations of the EDI program to ensure the timely, accurate and consistent receipt and transformation of 4-5 million EDI insurance policy documents per month from 1,300 participating vehicle and property insurance writing companies.
Maintains and troubleshoots insurance carrier remittance information for accurate and timely escrowed premium payments on behalf of lenders.
Responsible for identifying continual insurance carrier status changes including rating changes, and for promptly updating the tracking system table accordingly.
Maintains and updates documentation of EDI processes, exception handling, configurations, and procedures for reference, cross-training and auditing purposes.
Assists with configuration and maintenance for the transmission and transformation of insurance policy and escrow billing and payment data both from and to our EDI trading partners.
Seeks opportunities and implements plans to improve efficiency and reduce costs.
Supports the EDI Analyst(s) and other business units to activate new clients/products including encryption/decryption, and other technical configurations.
Performs data analysis and audits to increase EDI transaction volumes to minimize operating costs and maximize data accuracy.
Performs unit testing and integration testing.
Troubleshoots tier one technical and data-accuracy issues to minimize disruptions in business processes and downstream costs.
Continually monitors technical business processes and proactively identifies and addresses data flow and transformation errors and discrepancies within knowledge.
Escalates to the EDI Analyst(s) and/or leadership as needed for resolution.
Utilizes and writes SQL queries.
Responsible for front-line EDI “help desk” support to EDI trading partners, other departments, and the sales field.
Assist other departments and trading partners to resolve escrow billing, payment, and other issues
Supports maintaining and growing strong relationships with EDI trading partners and internal customers.
Creates Technical Reporting by writing and running SQL queries to create easy-to-understand ad hoc reports.
Executes on difficult tasks requiring advanced knowledge and/or skills.
Trains and mentors with respect to reconciliations, EDI inbound and outbound traffic flow monitoring, data-alteration workarounds, and audits.
Creates standard requested data/statistics for inbound and outbound insurance data flows inclusive of inputs beyond EDI.