Electro-Mechanical Technician
About The Position
The Electro-Mechanical Technician travels to customer sites to provide technical assistance, diagnose equipment issues, and resolve problems involving electro-mechanical systems. The role performs maintenance, inspections, and repairs on equipment such as motors, pumps, generators, conveyors, robotics, and other machinery. It also supports installation, setup, and calibration of new systems to ensure they meet specifications and operate properly. The technician keeps accurate service records, prepares detailed reports, and communicates findings to customers and internal teams. The position also involves customer support and training on equipment operation, maintenance, safety protocols, and best practices. The technician stays current with industry trends and technological advances and proactively suggests improvements to product reliability and efficiency. Frequent travel is required, estimated at 50–75%. A pre-employment background check and drug screening are required.
Requirements
- High school diploma or equivalent required.
- Proven experience as an Electro-Mechanical Field Service Technician or in a similar role, with a solid understanding of electrical and mechanical systems.
- Proficiency in diagnosing, troubleshooting, and repairing complex electro-mechanical equipment.
- Strong knowledge of electrical and mechanical principles, including wiring, circuitry, motors, and mechanical components.
- Ability to interpret technical manuals, blueprints, and schematics.
- Excellent problem-solving skills and ability to think analytically under pressure.
- Strong communication and interpersonal skills, with the ability to work effectively with customers and team members.
- Willingness to travel frequently and work independently in a variety of customer environments.
- Valid driver's license and clean driving record.
- Willingness to travel 50–75%.
- Pre-employment background check and drug screening required.
Nice To Haves
- Programming certifications.
- Electrical Engineering degree.
Responsibilities
- Travel to customer sites to provide technical assistance, diagnose equipment issues, and recommend solutions for electro-mechanical systems.
- Perform routine maintenance, inspections, and repairs on motors, pumps, generators, conveyors, robotics, and other machinery.
- Analyze equipment malfunctions to identify root causes and implement effective repair strategies.
- Assist with installation, setup, and calibration of new electro-mechanical systems, ensuring they meet specifications and function properly.
- Maintain accurate records of service activities, inspections, repairs, parts used, and other relevant information.
- Prepare detailed service reports and communicate findings to customers and internal teams.
- Interact professionally and courteously with customers, address concerns, provide technical guidance, and support customer satisfaction.
- Train and guide customers on proper equipment operation and maintenance, emphasizing safety protocols and best practices.
- Stay up to date with industry trends, technological advancements, and best practices in electro-mechanical systems.
- Proactively suggest improvements to enhance product reliability and efficiency.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
