Resident Maintenance Site Manager

KION•Jenks, OK

25d•Onsite

About The Position

Dematic Corp. is seeking an Electro-Mechanical Site Manager for Resident Maintenance at the customer site in Jenks, Oklahoma. The role leads the maintenance, reliability, and performance of automated material handling systems, oversees maintenance professionals, drives operational excellence, ensures safety and compliance, manages customer relationships, and delivers business and performance objectives. The manager also acts as a material handling technician on all equipment installed at the site. Overtime and occasional weekend work may be required. The position leads and develops electro-mechanical technicians, maintenance supervisors, and support personnel; manages maintenance planning, scheduling, and resources; serves as the primary site-level liaison between Dematic and the customer; analyzes performance and maintenance data; and develops continuous improvement initiatives. It also establishes workflows and procedures and forecasts staffing, training, tooling, and spare-parts needs.

Requirements

Associate degree in a technical field, Engineering Technology, Industrial Maintenance, or a related discipline; equivalent experience may be considered.
Strong knowledge of mechanical, electrical, controls, and automated material handling systems.
Ability to lead teams, motivate employees, manage performance, and drive accountability.
Experience analyzing equipment performance data and implementing corrective actions based on results.
Strong troubleshooting and problem-solving skills, including resolving complex operational issues.
Excellent verbal, written, and presentation communication skills.
Proficiency with Microsoft Office applications and maintenance management systems (CMMS).
Experience managing maintenance operations in a highly automated distribution, fulfillment, manufacturing, or logistics environment.
Experience working directly with customer leadership in a contract service environment.

Nice To Haves

Knowledge of PLC-controlled equipment, conveyors, sortation systems, ASRS, robotics, and automated warehouse technologies.

Responsibilities

Lead, coach, and develop electro-mechanical technicians, maintenance supervisors, and support personnel.
Set performance expectations, provide feedback and coaching, and support career development.
Conduct performance evaluations and address employee relations matters, including corrective actions when necessary.
Identify training needs through skills assessments and implement development plans.
Manage maintenance planning, scheduling, and resource allocation to meet operational requirements.
Serve as the primary site-level liaison between Dematic and the customer.
Communicate operational performance, maintenance activities, and improvement initiatives to customer stakeholders.
Manage and analyze KPIs, fault data, and maintenance metrics to identify trends and opportunities.
Develop and implement continuous improvement initiatives focused on safety, reliability, productivity, and cost reduction.
Prepare and deliver reports, presentations, and other communications to internal leadership and customers.
Define workflows, reporting structures, and operating procedures to improve team effectiveness and operational efficiency.
Forecast staffing, training, tooling, and spare-parts requirements.
Act as a material handling technician on all equipment installed at the Jenks, Oklahoma site.