Electrical - Trade Manager

Pioneer Heating, Cooling, & Plumbing•Nashville, TN

20d•$70,000 - $100,000

About The Position

The Electrical Service Manager leads the department and oversees the performance of managers, employees, and administrative staff. The role includes providing leadership, scheduling, coordination, supervision, and oversight, and often serving as a client interface and problem solver. The manager develops and manages business operations to increase sales, profitability, market share, and customer and employee satisfaction. The position is accountable for sales revenue, forecasting, and meeting targeted quota objectives.

Requirements

At least 2 years of leadership experience in the electrical or generator trade.
Hands-on experience as a qualified and competent electrician.
Excellent computer skills, including Microsoft Office.
Demonstrated success driving revenue and achieving targeted quotas for a division.
Outstanding leadership skills.

Nice To Haves

An electrician's license is preferable.
Prior experience managing a large group of employees.

Responsibilities

Lead the department in achieving sales revenue goals and targets.
Orient new team members to company expectations.
Assess employee competency and capability, and provide coaching and training.
Evaluate personnel capability and maximize results; ensure quality workmanship and high inspection-pass and customer-service metrics.
Oversee the assignment of daily schedules.
Set and maintain work standards and behavioral expectations to support employee morale and productivity.
Maintain a record of high customer satisfaction.
Delegate responsibility and follow up to assess results.
Promote and facilitate teamwork and foster a positive environment.
Identify needs and deficiencies in planning, scheduling, and communication.
Translate work requirements into prioritized plans for tasks and assignments.
Review and adjust workplace activities and schedules to meet customer needs.
Work with personnel to overcome work challenges.
Participate in incident investigations and reviews.
Report on workforce production, work progress, and revenue generation.
Recommend personnel transfers, actions, and promotions.