Electrical Technician II - Field Service & Customer Support
About The Position
As a Electronics Technician II - Field Service & Customer Support you will be responsible for building, testing, troubleshooting, repairing, and supporting electronic assemblies, printed circuit boards (PCBs), and electromechanical systems. This role provides critical support to both field service operations and customers by diagnosing technical issues, performing repairs, assisting with product installations, and ensuring equipment reliability. The technician will work from engineering schematics, mechanical drawings, wiring diagrams, and assembly documentation to build and maintain high-quality products and support solutions.
Requirements
- Associate degree, technical diploma, or equivalent experience in Electronics Technology, Electrical Technology, Mechatronics, or a related field.
- 3+ years of hands-on experience assembling, troubleshooting, and repairing electronic equipment.
- Proficiency in soldering and electronic assembly techniques.
- Ability to read and interpret electrical schematics, wiring diagrams, and mechanical drawings.
- Experience building and repairing PCB assemblies and cable harnesses.
- Proficiency using electrical and electronic test equipment.
- Ability to perform detailed bench-level assembly and inspection work.
- Ability to lift up to 50 pounds occasionally.
- Ability to distinguish wire colors and identify small electronic components.
Responsibilities
- Assemble electronic, electrical, and electromechanical systems from engineering drawings, schematics, wiring diagrams, and work instructions.
- Diagnose and troubleshoot electronic circuits, PCB assemblies, sensors, motors, power supplies, and control systems to component level.
- Provide technical support to field service technicians, and internal stakeholders.
- Read and interpret electrical schematics, wiring diagrams, PCB layouts, bills of materials (BOMs), and mechanical assembly drawings.
Benefits
- Comprehensive Medical benefits which could include medical, dental, vision, prescription coverage and Health Savings Account (HSA) with employer contributions options
- Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members
- 401(k) with Company Match Contributions to support employees' retirement
- Paid Vacations and Company Holidays
- Opportunities for Flexible Work Arrangements to promote work-life balance
- Educational Reimbursement and Comprehensive Career Programs to help employees grow in their careers
- Global Recognition and Service Programs to celebrate employee accomplishments and service
- Employee Referral Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
