Electrical Service Leadman

IES Residential • Sugar Land, TX

2d • Onsite

About The Position

The Electrical Service Leadman performs advanced electrical service, maintenance, troubleshooting, and repair work while supporting operational efficiency and customer satisfaction. The role works with customers, employees, vendors, and leadership to diagnose complex electrical issues, complete service work safely, and comply with company and industry standards. The position is based on-site in Webster, Texas, and requires travel as needed to support project and operational needs. It is not remote or hybrid.

Requirements

• Minimum 4–6 years of experience.
• Strong knowledge of electrical systems, equipment, and troubleshooting techniques.
• Excellent verbal, written, and interpersonal communication abilities.
• Strong problem-solving and analytical skills.
• Ability to read and interpret blueprints, schematics, and electrical documentation.
• Strong attention to detail and operational awareness.
• Ability to multitask and manage priorities in a fast-paced environment.
• Ability to work independently and collaborate effectively across teams and departments.
• Proficiency using electrical tools, testing equipment, and related systems.
• Strong understanding of workplace safety practices and electrical codes.
• Strong customer service and relationship management skills.
• Ability to make sound decisions and resolve issues effectively under pressure.
• Ability to pass pre-employment screenings such as background and motor vehicle record checks.
• English speaking, reading, and writing skills are preferred and required where necessary to perform job duties.
• Maintain professionalism and a positive, respectful demeanor with customers, coworkers, and business partners.
• Maintain a required license; the specific license is not identified.
• High school diploma or GED preferred.
• Previous electrical service, maintenance, troubleshooting, or repair experience preferred.
• Experience within construction, operations, or service environments preferred.
• Relevant industry certifications or licenses preferred, and required where necessary to perform job duties.
• Ability to communicate in person, by phone, and through email.
• Ability to travel as required to support project and operational needs.
• Ability to stand, walk, climb ladders and stairs, kneel, bend, stoop, crouch, crawl, reach, and lift throughout the workday.
• Ability to sit for extended periods while driving to and between job sites.
• Ability to work on active indoor and outdoor job sites, including attics, crawlspaces, and confined or elevated spaces, amid varying weather, construction noise, dust, and other job site conditions.
• Ability to wear safety gear such as Personal Protective Equipment.
• Dependable transportation and consistent, reliable attendance.
• Ability to exercise sound judgment and make independent decisions within established company policies and procedures.
• Ability to work overtime, modified schedules, or occasional weekends as business needs require.
• Ability to lift, carry, push, and pull at least 50 pounds.
• Must be authorized to work in the United States on a full-time basis without current or future need for employer sponsorship; visa sponsorship or work authorization support is not available.

Nice To Haves

• High school diploma or GED.
• Previous electrical service, maintenance, troubleshooting, or repair experience.
• Experience within construction, operations, or service environments.
• Relevant industry certifications or licenses.
• Experience mentoring or supporting less experienced technicians.

Responsibilities

• Perform advanced electrical service, maintenance, troubleshooting, and repair work on electrical systems and equipment.
• Diagnose and resolve complex electrical service issues in residential, commercial, or operational environments.
• Review service requests, project plans, specifications, and work orders to ensure accurate job completion.
• Ensure work complies with company policies, safety standards, and applicable electrical codes.
• Communicate with customers about service needs, repairs, timelines, and recommendations.
• Coordinate service activities and operational needs with employees, vendors, subcontractors, and internal departments.
• Maintain accurate service records, reports, and documentation related to electrical work and customer interactions.
• Assist with training, mentoring, and supporting less experienced technicians as needed.
• Monitor tools, equipment, materials, and job site conditions to support operational efficiency and safety.
• Support service schedules and help resolve operational concerns in the field.
• Maintain professionalism and effective communication in customer and operational interactions.
• Perform additional duties as assigned.

Benefits

• Competitive pay.
• Company 401(k) plan with employer contribution match.
• Company-paid time off.
• Company-paid life insurance.
• Choice of medical coverage, including prescription and short-term disability plans.
• Choice of dental and vision coverage.
• Optional long-term disability, critical illness, accident, legal, and pet coverage.
• Auto and home insurance discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed