Home Services Electrician Manager
About The Position
George Brazil Plumbing & Electrical, an employee-owned company with over 70 years of service in Arizona, is seeking an Electrical Manager. This is a hands-on leadership role focused on leading, coaching, and developing a team of residential service and repair electricians. The manager will ensure customers receive safe, professional, and high-quality service by overseeing performance management, technical training, field support, and adherence to company standards. Unlike private equity-owned companies, George Brazil offers leaders the ability to make quick decisions, provide direct support, and focus on long-term success. This role is ideal for a driven leader who takes pride in developing people, delivering exceptional service, and maintaining high team standards, offering the opportunity to make a significant impact on both technicians and customers.
Requirements
- 5+ years residential electrical service and repair experience. Commercial backgrounds will not be considered.
- Proven ability to lead and develop technicians
- Strong communication and organizational skills
- Ability to analyze performance metrics and drive improvement
- Proficiency in Microsoft Office (Excel and Word)
- Comfortable using email and digital communication tools
- Strong office and administrative skills
Nice To Haves
- Previous management experience
- Experience with ServiceTitan or similar software
- Experience in KPI tracking and reporting
- Background in training and development
- Familiarity with structured service systems
Responsibilities
- Lead, coach, and develop a team of electrical technicians
- Conduct regular one-on-one meetings focused on performance and growth
- Track and manage key performance indicators: Revenue, Conversion rate, Average ticket, Efficiency, Callbacks and warranties
- Ride along with technicians to reinforce service standards and provide coaching
- Perform jobsite visits to ensure quality, safety, and code compliance
- Support technicians in the field with technical and troubleshooting guidance
- Assist in onboarding and training new electricians
- Facilitate weekly technical and sales training
- Set and maintain daily, monthly, and annual department goals
- Ensure adherence to company service systems and safety standards
- Participate in daily team meetings
- Review performance metrics and provide clear feedback during one-on-one meetings
- Establish S.M.A.R.T. goals with technicians
- Build strong professional relationships with technicians
- Observe execution of service standards and safety practices during ride-alongs
- Provide real-time coaching and feedback during ride-alongs
- Improve customer communication and technical performance during ride-alongs
- Ensure compliance with safety standards and electrical codes during jobsite visits
- Verify quality of installation and repairs during jobsite visits
- Confirm customer satisfaction and jobsite cleanliness during jobsite visits
Benefits
- Pay/Benefits Package $100K + a year
- Performance-based incentives
- Employee-Owned ESOP company
- Medical, dental, and vision benefits
- Paid time off and holidays
- 401(k) plan
- Ongoing training and leadership development
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1-10 employees
