Electrical Field Supervisor (Electrical License Required)

Southern Home Services•Austin, TX

About The Position

Southern Home Services is a residential HVAC, plumbing, and electrical company that acquires, owns, and operates businesses across the United States. Fox Service Company, a Southern Home Services company, is seeking an Electrical Field Supervisor to oversee electricians, generator technicians, and installers and support the growth of the electrical business sector. The role focuses on profitable revenue growth, customer satisfaction, efficient scheduling and use of resources, and employee development. The position is non-exempt and offers reliable, year-round work.

Requirements

Texas Journeyman or Master electrical license.
At least 5 years of experience in the residential electrical industry.
Valid driver's license and clean driving record.
Working knowledge of gas piping, electricity, and plumbing.
Strong supervisory, communication, computer, and mathematical skills.
Positive attitude and dedication to quality work.
Customer-service orientation.
Ability to lift 50 pounds regularly and up to 100 pounds occasionally.
Ability to climb ladders, access attics, navigate tight spaces and crawlspaces, drive, push, carry, pull, use hand tools, and perform fine-detail work.
Ability to stand, walk, sit, talk, hear, handle or feel objects or controls, reach with hands and arms, and regularly stoop, kneel, bend, and crouch.
Ability to work indoors and outdoors, including in attics and crawlspaces, with regular exposure to extreme heat or cold and adverse weather such as wind, rain, ice, or snow.

Nice To Haves

Experience and familiarity with generators.

Responsibilities

Drive profitable revenue growth while ensuring exceptional customer service.
Resolve customer issues and complaints to ensure customer satisfaction.
Evaluate workload and schedule service work to use manpower effectively and maximize profits.
Create and manage budgets.
Ensure materials and equipment are ordered and dispensed for scheduled jobs.
Schedule repairs for parts to minimize downtime in job completion.
Generate reports and review them with management.
Instruct crews on proper use of materials and quality workmanship.
Review payroll records to ensure employees are paid properly.
Ensure employees have the proper tools for the job and that tools are maintained.
Assist dispatching to ensure the appropriate skillset is selected for each service job.
Evaluate staff to determine training requirements and provide on-the-job training and support.
Manage and develop staff, including hiring, termination, discipline, rewards and recognition, employee scheduling, setting work priorities, conducting staff meetings, counseling, performance evaluation, and directing work assignments.
Perform additional duties as assigned.