Electrical Field Supervisor

Ace Solves It All•Kissimmee, FL

12d

About The Position

Southern Home Services, a residential HVAC, plumbing, and electrical company, is seeking an Electrical Field Supervisor for Ace Solves it All. The supervisor oversees electricians, generator technicians, and installers and is responsible for growing the electrical business sector. The role focuses on profitable revenue growth, exceptional customer service, efficient scheduling and resource use, quality workmanship, and staff development. The position is non-exempt.

Requirements

At least 5 years of experience in the residential electrical industry.
At least 2 years of supervisory experience.
Working knowledge of gas piping, electricity, and plumbing.
Strong supervisory, communication, computer, and mathematical skills.
Positive attitude and dedication to quality work.
Customer-service orientation.
Valid driver's license and at least 3 years of driving experience.
Ability to lift 50 pounds regularly and up to 100 pounds occasionally.
Ability to climb ladders, access attics, navigate tight spaces and crawlspaces, drive, push, carry, pull, use hand tools, and perform fine-detail work.
Ability to stand, walk, sit, talk, hear, handle or feel objects or controls, reach with hands and arms, and regularly stoop, kneel, bend, and crouch.
Ability to work indoors and outdoors, including in attics and crawlspaces, with regular exposure to extreme heat or cold and adverse weather.

Nice To Haves

Experience and familiarity with generators.

Responsibilities

Drive profitable revenue growth while ensuring exceptional customer service.
Resolve customer issues and complaints to ensure customer satisfaction.
Evaluate workload and schedule service work to use manpower effectively and maximize profits.
Create and manage budgets.
Ensure materials and equipment are ordered and dispensed for scheduled jobs.
Schedule repairs for parts to minimize downtime in job completion.
Generate reports and review them with management.
Instruct crews on proper use of materials and quality workmanship.
Review payroll records to ensure employees are paid properly.
Ensure employees have appropriate tools and that tools are properly maintained.
Assist dispatching operations in selecting appropriate skillsets for service work.
Evaluate staff to determine training needs.
Provide on-the-job training and support to employees.
Manage and develop staff, including hiring, termination, discipline, recognition, scheduling, setting priorities, conducting meetings, counseling, performance evaluation, and directing work assignments.
Perform additional duties as assigned.