Electrical Field Supervisor

Southern Home Services•Kissimmee, FL

11d

About The Position

Southern Home Services is a residential HVAC, plumbing, and electrical company that acquires, owns, and operates businesses across the United States. Ace Solves it All, a Southern Home Services company, is seeking an Electrical Field Supervisor to oversee electricians, generator technicians, and installers and support the growth of the electrical business sector. The role focuses on profitable revenue growth, customer satisfaction, efficient scheduling and resource use, staff development, and quality workmanship. It is a non-exempt position. The employer describes its workplace as committed to diversity and inclusion and states that reasonable accommodations will be made to enable employees to perform essential job functions.

Requirements

At least 5 years of experience in the residential electrical industry.
At least 2 years of supervisory experience.
Working knowledge of gas piping, electricity, and plumbing.
Strong supervisory, communication, computer, and mathematical skills.
Positive attitude and dedication to quality work.
Customer-service orientation.
Valid driver's license and at least 3 years of driving experience.
Ability to lift 50 pounds regularly and up to 100 pounds occasionally.
Ability to climb ladders, access attics, navigate tight spaces, drive, enter crawlspaces, push, carry, pull, use hand tools, and perform fine detail work.
Ability to stand, walk, and sit; talk or hear in person and by telephone; handle or feel objects or controls; reach with hands and arms; and regularly stoop, kneel, bend, and crouch.
Ability to work indoors and outdoors, including in attics and crawlspaces, with regular exposure to extreme temperatures and adverse weather conditions.

Nice To Haves

Experience and familiarity with generators.

Responsibilities

Drive profitable revenue growth while ensuring exceptional customer service.
Resolve customer issues and complaints to ensure customer satisfaction.
Evaluate workload and schedule service work to use manpower effectively and maximize profits.
Create and manage budgets.
Ensure materials and equipment are ordered and dispensed for scheduled jobs.
Schedule repairs for parts to minimize downtime in job completion.
Generate reports and review them with management.
Instruct crews on proper material use and quality workmanship.
Review payroll records to ensure employees are paid properly.
Ensure employees have the proper tools for their work and that tools are maintained.
Assist dispatching operations in selecting appropriate skillsets for service calls.
Evaluate staff training needs and provide on-the-job training and support.
Manage and develop staff, including hiring, termination, discipline, recognition, scheduling, prioritization, staff meetings, counseling, performance evaluation, and work assignments.
Perform additional duties as assigned.