Electrical Field Supervisor (Electrical License Required)

Fox Service Company • Austin, TX

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About The Position

Southern Home Services is seeking an Electrical Field Supervisor for Fox Service Company. The company operates residential HVAC, plumbing, and electrical businesses. The supervisor oversees electricians, generator technicians, and installers and is responsible for growing the electrical business sector. The role involves driving profitable revenue growth while maintaining exceptional customer service, managing workloads and schedules, budgets, materials and equipment, and supporting employees through supervision, training, and performance management. This is a non-exempt position.

Requirements

• Texas Journeyman or Master electrical license.
• TDLR.
• At least 5 years of experience in the residential electrical industry.
• Valid driver’s license and clean driving record.
• Working knowledge of gas piping, electricity, and plumbing.
• Strong supervisory, communication, computer, and mathematical skills.
• Positive attitude and dedication to quality work.
• Customer-service orientation.

Nice To Haves

• Experience and familiarity with generators.

Responsibilities

• Drive profitable revenue growth while ensuring exceptional customer service.
• Resolve customer issues and complaints to ensure customer satisfaction.
• Evaluate workload and schedule service work to use manpower effectively and maximize profits.
• Create and manage budgets.
• Ensure materials and equipment are ordered and dispensed for scheduled jobs.
• Schedule parts repairs to minimize downtime in job completion.
• Generate reports and review them with management.
• Instruct crews on proper material use and quality workmanship.
• Review payroll records to ensure employees are paid properly.
• Ensure employees have appropriate tools and that tools are properly maintained.
• Assist dispatching in selecting employees with the appropriate skill sets for service work.
• Evaluate staff to determine training requirements.
• Provide on-the-job training and support to employees.
• Manage and develop staff, including hiring, termination, discipline, recognition, scheduling, setting priorities, staff meetings, counseling, performance evaluation, and directing work assignments.
• Perform additional duties as assigned.

Benefits

• Flexible schedules.
• Professional and on-the-job training and growth plans.
• Reliable, year-round work.
• Weekly paychecks.
• Paid time off and paid holidays.
• Comprehensive medical, dental, and vision benefits.
• Health savings account.
• Flexible spending account.
• Employee discounts.
• Company-paid short-term life insurance.
• Life insurance.
• Company vehicle.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed