About The Position

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. This role provides full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance. The engineer will be the primary engineering resource for their region, providing technical advice and engaging with diverse teams to troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures. They will directly support operational issues with ad-hoc training, complex operating procedure reviews, and event support. The role involves owning the conceptual design for existing data center upgrades and design-solutions to add capacity, improve availability, increase efficiency, and sustainability. The engineer will interface with internal teams such as data center operations, design engineering, server hardware, and environmental health and safety to promote standards. They will develop innovative solutions, work on concurrent projects in multiple geographical regions, initiate and lead engineering audits, and act as a resident engineer during new construction projects, supporting construction, commissioning, and turnover.

Requirements

  • Bachelor's degree in Electrical Engineering or a related field
  • Knowledge of critical data center mechanical and electrical equipment
  • Knowledge of Microsoft Office including Outlook, Word, and Excel
  • Experience with the design, construction, operation, or maintenance of mission critical facilities, especially data centers

Nice To Haves

  • Knowledge of building codes and regulations for your region
  • Knowledge of commercial or industrial power systems or mechanical systems
  • Experience carrying design concepts through exploration, development, and into deployment or mass production
  • Experience using a variety of web-based and other software tools for calculation and data processing

Responsibilities

  • Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.
  • Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support.
  • Own the conceptual design for existing data center upgrades and design-solutions, which add capacity, improve availability, increase efficiency and sustainability.
  • Interface with internal data center operations team, data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.
  • Develop innovative solutions for AWS’s data centers.
  • Work on concurrent projects, sometimes in multiple geographical regions.
  • Initiate and lead engineering audits including on-site visits within Amazon’s data centers. Produce reports outlining risks with recommended mitigations and remediations.
  • Act as resident engineer during new construction projects. Support construction, commissioning, and turnover.

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
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