Critical Infrastructure Electrical Engineer, Field Engineering

Amazon • Boardman, OR

2d • Hybrid

About The Position

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. You will join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You will collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. As an Amazon Critical Infrastructure Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the ‘go to’ engineering resource for your region when technical advice is needed, and will use your subject matter expertise and engage with diverse teams to troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures, directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support, own the conceptual design for existing data center upgrades and design-solutions, which add capacity, improve availability, increase efficiency and sustainability, interface with internal data center operations team, data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered, develop innovative solutions for AWS’s data centers, work on concurrent projects, sometimes in multiple geographical regions, initiate and lead engineering audits including on-site visits within Amazon’s data centers, produce reports outlining risks with recommended mitigations and remediations, and act as resident engineer during new construction projects, supporting construction, commissioning, and turnover.

Requirements

• Valid and active driver's license
• Bachelor's degree in Electrical Engineering or a related field

Nice To Haves

• Knowledge of mechanical, electrical, and controls systems for critical infrastructures
• Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience with end-to-end project management
• Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service
• Experience using a variety of web-based and other software tools for calculation and data processing
• Coursework in commercial/industrial power systems
• Possess leadership and problem-solving skills
• Possess data analytics skills, data querying skills/language, scripting, and comfort with working in vast amounts of data in new and evolving environments

Responsibilities

• Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.
• Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support.
• Own the conceptual design for existing data center upgrades and design-solutions, which add capacity, improve availability, increase efficiency and sustainability.
• Interface with internal data center operations team, data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.
• Develop innovative solutions for AWS’s data centers.
• Work on concurrent projects, sometimes in multiple geographical regions.
• Initiate and lead engineering audits including on-site visits within Amazon’s data centers.
• Produce reports outlining risks with recommended mitigations and remediations.
• Act as resident engineer during new construction projects.
• Support construction, commissioning, and turnover.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level