Critical Infrastructure Electrical Engineer, Field Engineering

Amazon • Herndon, VA

1d • Hybrid

About The Position

AWS Infrastructure Services is responsible for the design, planning, delivery, and operation of all AWS global infrastructure, ensuring the continuous operation of AWS data centers and their associated equipment. This role involves providing full life-cycle support for AWS Data Centers, acting as the primary engineering resource for a region, and collaborating with diverse teams to address technical challenges. The position focuses on troubleshooting, root cause analysis, corrective actions, operational support, conceptual design for upgrades, and promoting standards for consistency and reliability. The engineer will develop innovative solutions, manage concurrent projects, conduct engineering audits, and act as a resident engineer during new construction, commissioning, and turnover phases.

Requirements

• Bachelor's degree in electrical engineering or equivalent
• Valid and active driver's license

Nice To Haves

• Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines
• Strong analytical skills, attention to detail, and effective communication abilities
• Experience working with customers with a passion for delivering exceptional service
• Experience using a variety of web-based and other software tools for calculation and data processing
• Knowledge of commercial or industrial power systems or mechanical systems
• Experience handling ambiguous or undefined challenges through strong problem solving abilities
• Knowledge of databases (querying and analyzing) such as SQL, MYSQL, and ETL Manager and working with large data sets
• Strong Engineering Judgement and ability to provide recommendations despite uncertainty/ambiguity.
• Detail and data oriented.
• Experience solving problems with engineered solutions.
• Experience managing engineering projects and consultants.
• Ability to build trust and relationships with different stakeholders (e.g., Operations, Controls, Construction, Design, Commissioning, Product Managers, Technical Program Managers, ).
• Adaptable and inclined to get into the field to see things up close.
• Excited about a mix of office and field work.

Responsibilities

• Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.
• Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support.
• Own the conceptual design for existing data center upgrades and design-solutions, which add capacity, improve availability, increase efficiency and sustainability.
• Interface with internal data center operations team, data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.
• Develop innovative solutions for AWS’s data centers.
• Work on concurrent projects, sometimes in multiple geographical regions.
• Initiate and lead engineering audits including on-site visits within Amazon’s data centers. Produce reports outlining risks with recommended mitigations and remediations.
• Act as resident engineer during new construction projects. Support construction, commissioning, and turnover.

Benefits

• sign-on payments
• restricted stock units (RSUs)
• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level