Electric Actuator Repair Technician

John H. Carter Company, Inc.•West Monroe, LA

About The Position

The Electric Actuator Repair Technician travels alone or with team members to customer sites, including offshore locations, using company-supplied equipment. The technician meets with customers to discuss equipment operating problems, assesses equipment condition, and performs appropriate repairs, including troubleshooting and repair of control and automated valve assemblies. The role includes responsibility for communication and education between the company and clients, timely and accurate internal and external reporting, and communicating company deliverables to clients. The technician promotes a safe work environment by conducting pre-work Job Safety Analyses, ensuring compliance with company, client, OSHA, and other applicable standards, performing Behavioral Safety Observations as needed, maintaining a clean and secure work area, completing required safety training, and exercising stop-work authority. The technician may assist with training and mentoring new employees and share knowledge gained through training or seminars. The position requires independent work in a fast-paced environment, collaboration with development and support staff, completion of service-related documentation, and adherence to company policies, procedures, and methodologies. Travel is required up to 15% of the time. There are no supervisory responsibilities.

Requirements

Able and willing to work on call and off shift as required by customers or management.
Able to use basic hand and measurement tools.
Able to work independently in a fast-paced environment.
Available to work overtime, including some weekends.
Able to meet the position's physical demands of lifting, bending, and prolonged standing.

Responsibilities

Travel alone or with team members to customer sites, including offshore sites, with company-supplied equipment.
Meet with customers to discuss operational problems with equipment.
Perform pre-work Job Safety Analyses.
Assess equipment condition and problems and make appropriate repairs.
Troubleshoot and repair control and automated valve assemblies.
Communicate and educate clients about the company and its deliverables.
Ensure internal and external communications and reporting are accurate and timely.
Take responsibility for overall work-environment safety and ensure compliance with company, client, OSHA, and other applicable standards.
Perform Behavioral Safety Observations as needed.
Keep the work area clean, secure, and well maintained.
Assist in training and mentoring new employees and convey knowledge gained from seminars or training sessions.
Collaborate with development and support staff to maintain knowledge of product capabilities and ensure precise communications with stakeholders.
Complete CWX service-related documentation and fulfill company and customer-site safety training requirements.
Exercise the stop-work authority program.
Follow John H. Carter Co., Inc. policies, procedures, and methodologies.
Perform related duties or special projects as assigned.