Elections Systems Specialist (Grade 10)

Yuma County•Yuma, AZ

5d•Onsite

About The Position

Under general supervision, performs work of moderate difficulty installing, configuring, testing and monitoring elections and voter registration computer and communication systems, and associated peripheral devices. This position works directly with elections and voter registration staff, supporting all technical functions of both divisions and has department-specific responsibility. The role involves programming, configuring, testing, and monitoring stand-alone computer systems, peripheral devices, and data communication systems to ensure optimal use and performance. It is responsible for the planning and deployment of election equipment to vote centers, including in-person early voting. The specialist will assist users with procedures, configuration, and use of election equipment, and help create training modules for the training website. They will notify users and vendors of system problems, initiate corrective actions, and ensure proper resolution. This includes uploading and preparing election programs on voting devices, making minor repairs on election equipment, and participating in community events to promote voter participation. The role involves recording audio and making adjustments to election management software for each election, setting up and testing election equipment (computer configurations, operating systems, system software upgrades), and modifying system configurations based on user requirements. A key responsibility is maintaining an up-to-date inventory of all election equipment, computer systems, and peripheral devices. The specialist will analyze and resolve performance problems with election equipment, assist poll workers on Election Day with technical operation of voting equipment and/or election procedures, and assist with programming and networking of election management software. Additionally, the role involves leading and training temporary election workers. Regular and reliable attendance is required, and other duties as assigned.

Requirements

High School diploma or GED
Two years of progressively responsible experience in an office setting with PC operation
Familiarity and experience with Outlook (Exchange) e-mail and Microsoft Windows and Office products
One year of experience in an election department OR equivalent combination of education, training and experience that demonstrates the ability to perform the duties of the position.
Must successfully complete and maintain the Secretary of State’s Election Official Certification as prescribed in state statute within two years of being hired.
Must be available to work an irregular schedule, if necessary, to include evenings, weekends and holidays in consideration of election cycles.
Must be a registered voter of Yuma County.
Must possess and maintain a valid Arizona driver’s license.
Requires successful completion of a background check.
Knowledge of County policies and procedures, computer hardware and software use, installation and configuration.
Knowledge of techniques for setting up and testing PC operating and data communication systems.
Knowledge of operation, maintenance, installation and performance capabilities of hardware and software related to election systems and networks.
Knowledge of security systems procedures and access controls.
Knowledge of telecommunication equipment and peripheral devices.
Skill in comprehending technically complex verbal and written instructions.
Skill in operating and maintaining computer systems, and related peripheral equipment and devices.
Skill in installing, configuring and testing system and application-level software and upgrades.
Skill in analyzing hardware and software related malfunctions and determining effective solutions.
Skill in effective customer-oriented service techniques.
Skill in interpersonal communication with other ITS and County personnel.
Skill in organizational and documentation.
Ability to plan, prioritize, manage and respond to multiple assignments in a fast-paced environment.
Ability to read, write, research, synthesizes data and detailed reports.
Ability to use modern office equipment and computers.
Ability to communicate effectively verbally and written.
Ability to lift up to 5 – 25 lbs.
Ability to perform the essential functions of the job specifications with or without reasonable accommodations.

Responsibilities

Programs, configures, tests and monitors stand-alone computer systems, associated peripheral devices and data communication systems.
Responsible for the planning and deployment of election equipment to vote centers, including in-person early voting.
Assists users with procedures, configuration, and use of election equipment.
Assists with creating training modules and content for the training website.
Notifies users and vendors of system problems, initiates corrective action and performs follow up to ensure proper resolution.
Uploads and prepares election programs on voting devices and makes minor repairs on election equipment.
Participates in community events to promote and encourage voter participation.
Records audio and makes adjustments to the election management software in order to conduct each election.
Sets up and tests any election equipment including computer configurations, operating systems and system software upgrades.
Modifies system configurations based on user requirements.
Maintains up to date inventory of all election equipment, computer systems and any peripheral devices in assigned areas.
Analyzes and resolves performance problems involving all election equipment.
Assists poll workers on Election Day with technical operation of voting equipment and/or election procedures.
Assists with programming and network of election management software.
Leads and trains temporary election workers.
Performs other duties as assigned.