EI Service Coordinator - Initial
About The Position
The Ongoing Service Coordinator (OSC) supports children and families enrolled in the New York State Early Intervention Program (EIP) following the completion of the Initial Individualized Family Service Plan (IFSP). The OSC serves as the family's primary point of contact throughout their participation in Early Intervention and ensures that services are implemented in accordance with the IFSP while protecting the family's rights and access to supports, resources, and procedural safeguards under the Early Intervention Program. WIHD creates better futures for people with disabilities, for vulnerable children, and for their families and caregivers. WIHD accomplishes its mission through professional education, comprehensive services and supports, community training and technical assistance, and innovative research and information dissemination. Our staff is committed to providing family-centered care to every family we serve. WIHD offers the following EIP services: Assistive Technology, Audiology, Evaluations, Home/Community-Based Individual Visits, Office/Facility-Based Individual Visits, Parent-Child Group, and Service Coordination.
Requirements
- Two (2) years of experience providing service coordination; or One (1) year of service coordination experience and one (1) year of experience working with infants and toddlers with developmental delays or disabilities; or One (1) year of service coordination experience and an Associate Degree in Health or Human Services; or A Bachelor's Degree in Health or Human Services.
- Must successfully complete the New York State Introduction to Service Coordination training course prior to employment and provide proof of completion.
- Must provide and maintain annual a medical clearance statement from a healthcare provider, negative TB test and symptom questionnaire thereafter, MMR vaccine or immunity, and have recommended or documented refusal of Heb B, tetanus, diphtheria, pertussis, varicella and Influenza.
- Must review and adhere to New York State Early Intervention Service Coordination recommended practices
- Strong interpersonal, communication, and organizational skills.
- Ability to work independently while collaborating effectively with families, providers, and agency staff.
- Commitment to confidentiality, cultural sensitivity, and family-centered service delivery.
- Professionalism, sound judgment, and strong time-management skills.
Responsibilities
- Serve as the primary point of contact for families enrolled in the Early Intervention Program.
- Build supportive relationships with families and help them navigate services, resources, and their rights within the program.
- Coordinate and monitor Early Intervention services to ensure timely implementation of the IFSP.
- Collaborate with families, providers, municipalities, and community partners to support positive outcomes for children.
- Coordinate six-month and annual IFSP reviews and assist with service changes as needed.
- Support families through the transition to Preschool Special Education (CPSE), including required.
Benefits
- Paid Sick Time
- NY State Disability
- 403B Retirement Plan
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
