EHR Systems Analyst, Patient Financial Systems

Texas Scottish Rite for Children•Dallas, TX

6d•Onsite

About The Position

Our patients are our number one priority! We're committed to giving children back their childhood! This role provides regular status reports to management, attends meetings, and participates on committees. The analyst will engage in customer discussions, offering suggestions and recommendations while maintaining a positive image during stressful situations. Professional growth is encouraged through seminars and workshops. The position ensures department documentation is current and adheres to policies regarding Governance, Change Management, Project Management, Incident Management, System Access, and Security. A key responsibility is maintaining certification in applicable Epic module(s) and staying updated on Epic system architecture changes, including upgrades and special updates. The analyst will analyze and resolve customer-reported problems, perform application and integrated testing, and participate in discovery sessions to understand operational needs. Collaboration with IT and Empower teams to identify solutions and determine build methods is essential. Validation testing with end users for new build components and optimization projects is required. The role involves independent work in assigned application areas, building and maintaining Reporting Workbench reports, understanding ancillary Epic workflows, and supporting integration with 3rd party applications.

Requirements

Bachelor Degree or commensurate healthcare required, applicable Master’s Degree is desirable.
An equivalent combination of education and experience may be considered.
Applicable Epic certification must be current or obtained within 9 months of employment.
A minimum of 3 years’ previous experience in the build, training, and support of the Epic Systems electronic health record suite is required.
Epic Resolute Hospital Billing or Epic Resolute Professional Billing or Epic Claims/Remittance, Epic Reporting Workbench Epic Training ( TED 200 )

Nice To Haves

Minimum of 4 years of related experience in a hospital and/or hospital-based clinic environment is helpful.

Responsibilities

Provides regular status reports to management as required.
Attends meetings as required, and participates on committees as directed.
Participates in customer discussion offering suggestions and recommendations.
Maintains a positive image when dealing with deadlines and demanding, highly stressful situations
Maintains professional growth and development through seminars, workshops, and professional affiliations to maintain certification/licensure, and/or keep abreast of latest trends in field of expertise.
Ensures department documentation is at current levels.
Adheres to policies, procedures, standards and methodology pertaining to Governance, Change Management, Project Management, Incident Management, System Access and Security
Maintains certification in applicable Epic module(s)
Maintains awareness and expertise as the Epic system architecture is changed over time to include but not limited to upgrade and special update documentation.
Analyzes Level 1 and 2 customer-reported problems to determine corrective action and provides timely feedback.
Preforms application and integrated testing for the assigned module(s).
Participates in discovery sessions to identify the operational needs of the organization.
Work with all IT and Empower teams to identify appropriate solutions for various operational and technical needs.
Identifies the most appropriate methods for build.
Performs validation testing with end users to gain operational acceptance and feedback to new build components/optimization projects.
Works independently in all areas of assigned application.
Builds and maintains Reporting Workbench reports.
Understands and can analyze ancillary Epic workflows.
Supports integration with 3rd party applications, when applicable.