EHR Analyst

The Emily Program • Roseville, MN

2h • $70,000 - $80,000 • Remote

About The Position

The EHR Analyst is an integral member of the EHR team, providing real-time support to the Revenue Cycle Management (RCM) team and business staff. The role addresses claim and remittance technical issues, provides responsive service to internal customers, and works with vendors and EHR team members to facilitate billing-system fixes, solutions, and enhancements. The analyst also assists with system upgrades and test scripts.

The role supports billing operations and optimization of the EHR system, including resolving billing discrepancies and production issues, handling billing corrections, tracking and documenting system changes, researching functionality for enhancements, updating support documentation with Training, and contributing to standardized billing content. The analyst participates in validation testing and implementation support, assists with systems that support clinical and financial processes, and contributes to EHR build requirements, application testing strategies, and assigned projects. The position is remote and requires the employee to be based in the United States and authorized to work for any US employer without restrictions. The schedule is Monday through Friday during typical business hours.

Requirements

• At least two years of experience with myAvatar, Sigmund, AURA, SmartCare, or another EHR system is strongly preferred.
• Excellent written and verbal communication skills.
• Ability to communicate effectively with billing staff and leadership.
• Ability to understand and interpret billing concepts and requirements.
• Knowledge of billing/CMS regulations and 837i/837p loops and segments.
• Knowledge of claim remittance codes, posting codes, and service codes.
• Self-reliance and strong multitasking skills.
• Excellent follow-through and attention to detail.
• Ability to work under pressure and prioritize work appropriately in a changing environment.
• Strong attention to detail and commitment to quality.
• Solid interpersonal skills and demonstrated ability to develop and maintain productive relationships.
• Initiative and good judgment, including starting tasks, asking questions, identifying and discussing problems, structuring one's work, and staying on task.
• Ability to prioritize and adapt to changing priorities.
• Passion for the organization's business, clients, and values.
• Must be based in the United States and have unrestricted authorization to work for any US employer.

Nice To Haves

• Bachelor's degree in Health Information Management preferred.
• Willingness to learn and develop leadership skills.

Responsibilities

• Address billing discrepancies identified through claim remittances.
• Resolve billing production problems and issues for end users.
• Play a key or lead role in billing support and optimization of the EHR system.
• Serve as the point of contact for EHR billing corrections for the billing team.
• Maintain a high level of customer satisfaction among end users.
• Provide reliable tracking mechanisms for changes to the EHR system.
• Maintain accurate records of billing changes and inquiry results through a ticketing system.
• Assist EHR team members in researching functionality for new enhancements.
• Work with Training to update support and maintenance documentation.
• Contribute knowledge to the development and implementation of standardized, streamlined billing content.
• Participate in validation testing of new design and build and provide implementation support.
• Assist in implementing, designing, building, testing, and maintaining systems that support clinical and/or financial processes.
• Assist with EHR build requirements when needed.
• Contribute to tasks and projects assigned by management, including development of application test strategies and plans.
• Communicate task and project status to management and ensure timely, quality delivery of deliverables.

Benefits

• HSA and PPO insurance through Blue Cross Blue Shield, with HSA or FSA options.
• Dental insurance through Delta Dental.
• Vision insurance through EyeMed.
• Short-term and long-term disability insurance.
• Company-paid life insurance.
• 401(k) plan available two months after start date.
• Company 401(k) matching up to 50% of the employee's contribution, up to 6% of compensation.
• Paid time off that accrues annually and begins with the first whole pay period.
• Seven paid holidays and one floating holiday, in addition to regular PTO.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed