Full-Time EHR Support Specialist (1st Shift)

WELLSTONE • Huntsville, AL

2d • Onsite

About The Position

Launch a career in healthcare technology as an Electronic Health Record (EHR) Support Specialist, collaborating with the team to enhance clinical workflows and improve the user experience within the EHR system. This entry-level, on-site role requires no prior work experience and provides comprehensive one-on-one training to develop and maintain electronic forms, data views, and data reports. It is a full-time, hourly position working Monday through Friday, 8 a.m. to 5 p.m., with travel of up to 25%.

Requirements

• Bachelor’s degree in Information Technology, Data Science, Healthcare Informatics, Health Information Management, or Healthcare Administration.
• Proficiency with technology, including Windows 11 and Microsoft 365.
• Foundational knowledge of databases and Electronic Health Records (EHR).
• Enthusiasm for learning, expanding technical knowledge, and continuous professional development.
• Strong interpersonal and communication skills.

Nice To Haves

• Experience with SQL or Crystal Reports.

Responsibilities

• Assist in creating, troubleshooting, optimizing, and maintaining EHR forms and database reports.
• Work independently to manage tasks and meet project deadlines.
• Collaborate with team members to solve problems, exchange ideas, and provide and receive constructive feedback.
• Lead or contribute to EHR integration and enhancement projects.
• Respond to support requests through the ticketing system in a timely and professional manner.
• Ensure compliance with IT policies, data security protocols, and regulatory standards such as HIPAA.
• Provide EHR system administration support, including managing user accounts, permissions, and system configurations.
• Create and execute SQL queries and generate ad hoc reports.
• Learn and document new tasks independently and solve problems efficiently.
• Complete other duties as assigned.

Benefits

• Competitive medical, dental, and vision premiums.
• State Retirement participation through RSA, plus an optional 457b plan with a company match.
• Nine paid holidays throughout the year.
• Ability to accrue up to 15 days of PTO per year, with unused PTO rolling over.
• Company-paid Group Life and AD&D insurance and Long-Term Disability.
• Licensure reimbursement.
• Tuition discounts through learning partnerships with Athens State University, Wallace State University, and Capella University.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level