EHR Optimization Coordinator

Palms Medical Group•High Springs, FL

About The Position

The EHR Optimization Coordinator (EHROC) serves as the liaison between clinical operations, quality improvement, population health, and the electronic health record. This position is responsible for optimizing electronic workflows, supporting quality measure performance, enhancing documentation accuracy, and developing programs that improve patient outcomes and value-based care performance.

Requirements

Must be organized, a self-starter and detail oriented
Job duties require the ability to work independently and as part of a team
Exhibit leadership ability
Skill in effective communication and education
Demonstrate adaptability to changes in the healthcare environment, project management and daily activities.
Assist in the training and mentoring of coworkers by sharing knowledge, providing guidance, and supporting skill development.
RN, LPN, Health Informatics degree, or related field. Experience may be substituted for degree.
NextGen experience highly preferred.
Experience with population health programs.
Employee will be expected to navigate and operate Microsoft Office suite products, including Word, Excel and PowerPoint.
Knowledge of CQI principles, practices, methods and tools.
Ability to analyze QI data and identify trends and corrective actions.
Knowledge of clinical quality measures.
Current BLS (basic life support) Certification
Effectively and tactfully communicates complex and/or technical information to co-workers, patients and/or vendors of various educational, socioeconomical and cultural backgrounds.
Establish and maintain effective working relationships at all organizational levels, as well as with other agencies and the public.
Standing for long periods of time
Sitting for long periods of time
Viewing a computer monitor for long periods of time
Bending
Stretching/Reaching
Walking short distances
Lifting up to 50 pounds
Operating office equipment (computer, fax machines, telephones and copy machines)
Reading forms/Instructions/Patients Charts
Communicating well to people of various ages, educational levels, cultural backgrounds in person or by telephone
Exposure to potentially violent/irate patients
Exposure to chemical infectious/contagious illness
Exposure to chemical and inhalation of antibiotics during reconstitution
Exposure to X-Ray radiation
Exposure to a variety of scents and odors
Must utilize universal precaution in clinical or exposure situations as prescribed by federal, state and local guidelines and/or laws

Nice To Haves

NextGen experience highly preferred.

Responsibilities

Evaluate electronic workflows and population health data.
Identify barriers to preventive care completion.
Design and collaborate with applicable departments to implement standardized electronic workflows.
Support quality improvement initiatives.
Assist with revision maintenance of EHR templates.
Optimize EHR clinical decision support tools.
Improve EHR quality measure documentation workflows.
Support EHR risk-adjustment documentation initiatives.
Develop provider and staff training programs on optimal population health/quality related EHR workflows.
Collaborate with the training department and Performance Improvement Team to provide training as needed.
Conduct EHR/EPM workflow and documentation audits.
Support adoption of EMR/Population Health best practices.
Improve electronic capture of quality measures.
Support HEDIS, UDS, and payer initiatives.
Help improve quality incentive performance.
Other duties as assigned by the Chief Clinical Compliance Officer and/or the CEO.