Coordinator, EHR

Cano Health•Miami, FL

4d•Onsite

About The Position

It's rewarding to be on a team of people that truly believe in making an impact! We are committed to building the best primary care environment for patients and are seeking healthcare enthusiasts to join us. Job Summary Completes tasks delegated by the EHR Director or EHR Supervisor. The work will be identified as particular tasks that may need to be done in sequence or in tandem with other requests with tracking of the progress being made on each task.

Requirements

High School graduate and some college or Informational technical education or demonstration of work experience.
Experience with EHR software capabilities and installation techniques; documentation and user instruction methods and techniques is a plus.
Analyzing user issues and providing problem resolution.
Contribute effectively to the accomplishments of department goals and objectives.
Establish and maintain effective working relationships
Fluent in English and Spanish
Ability to learn multiple software platforms quickly and efficiently

Responsibilities

Provide eCW software support through phone and remote connection
Conduct EHR software and workflow support to the medical staff and providers of practices, including documentation of ticket issues within our internal ticketing queue system
Liaison to eCW Support and our associates to ensure that all open tickets, escalations, and inquiries are followed through and resolved for the medical practices
Participate in implementation and transition to new software upgrades as needed
Maintain system data integrity by strictly following EHR and IT protocols
Maintain up to date with myeclinicalwork.com portal, webinars and eCW Days Conferences
Plan and fully execute Data Migrations from source EMR to Host EMR
Data mapping for Data Migrations
Migration Tasks: Create Facilities, Create Resources, Create Working Hours, Create Users, Create Providers, Create Referring Providers, Add/Transfer Fax Lines, Templates/Letters Creation, ePayment configuration, Lab account transfer, Product activation
Perform testing on new builds and applications during implementation and maintenance phases
Data validation for Data Migrations
Provide guidance and support during Go Live after migration into Cano Health system to ensure a successful adaptation to our EMR
Registration and Activation for EPCS (E-Prescriptions of Controlled Substances)
Product Installation (eCW, Dragon, Dymo)
Source EMR Contract termination