EHR Lead Application Analyst (Hospital Billing)

Prime Healthcare•Ontario, CA

About The Position

The EHR Lead Application Analyst provides technical and functional leadership for the design, configuration, implementation, optimization, maintenance, and support of the organization’s Epic EHR applications. Serving as a subject matter expert, the analyst translates complex clinical and business requirements into scalable solutions, leads application initiatives, and collaborates with stakeholders and technical teams to support secure, reliable, and efficient EHR operations. The role also provides technical guidance and mentoring to application analysts and project team members. The position independently manages responsibilities with minimal oversight, using discretion and independent judgment to analyze complex issues, evaluate alternatives, make informed decisions, prioritize competing demands, lead team activities, and resolve critical application issues. It is accountable for managing deliverables, coordinating resources, and meeting project milestones and operational deadlines. The role is open to travel up to 50% of the time.

Requirements

Bachelor’s degree in information systems, computer science, healthcare informatics, healthcare administration, or a related field.
At least 3 years of experience leading, supporting, configuring, implementing, or optimizing Epic EHR applications in a large healthcare environment.
Active Epic certification in the relevant application area, as applicable to assigned responsibilities.
Ability to independently analyze complex application requirements, troubleshoot issues, and deliver effective application solutions.
Ability to provide technical leadership, mentor application analysts, coordinate team activities, and drive accountability for deliverables.
Strong knowledge of Epic application configuration, clinical and operational workflows, testing, change management, release management, and production support.
Experience supporting enterprise-wide Epic implementations or multi-facility healthcare environments.
Understanding of healthcare business operations, patient safety, data integrity, interoperability, interfaces, identity and access management, reporting, and related enterprise systems.
Willingness to travel up to 50% of the time.

Nice To Haves

Knowledge of healthcare interoperability, interfaces, identity and access management, reporting, data integrity, patient safety, and related enterprise systems.
Experience working within formal IT service management, change control, and application governance frameworks.
Project Management Professional (PMP) certification from the Project Management Institute (PMI).

Responsibilities

Lead design, configuration, implementation, optimization, maintenance, and support of Epic EHR applications.
Translate complex clinical and business requirements into scalable application solutions.
Lead application initiatives and collaborate with stakeholders and technical teams to ensure secure, reliable, and efficient EHR operations.
Provide technical guidance and mentoring to application analysts and project team members.
Independently analyze complex issues, evaluate alternatives, make informed decisions, prioritize competing demands, and resolve critical application issues.
Lead team activities, manage deliverables, coordinate resources, and meet project milestones and operational deadlines.
Assign and coordinate work and drive team accountability for application initiatives and complex issue resolution.