EHR Application Analyst
About The Position
The EHR Application Analyst supports the configuration, implementation, adoption, and ongoing improvement of Canvas Health's electronic health record and connected systems. Initial areas of focus include the client portal, internal workflows and staff adoption, healthcare data exchange, automation, and insurance eligibility processes. This internally facing role works closely with clinical, administrative, revenue-cycle, compliance, information technology, and vendor partners. The analyst independently manages assigned workstreams and routine implementation activities within established priorities and standards. Architecture, regulatory interpretation, clinical policy, privacy, security, contractual, and other high-impact decisions are made collaboratively or by the appropriate leader. The position is full-time, scheduled Monday through Friday from 8:30 a.m. to 5 p.m., with flexibility. It is based in North Branch, Minnesota, with a hybrid work arrangement.
Requirements
- Bachelor's degree in a related field or an equivalent combination of education and relevant experience.
- Approximately two years of relevant experience in healthcare applications, EHR support, healthcare operations, health information, revenue-cycle systems, business analysis, or healthcare IT.
- At least one year of experience in a healthcare, health insurance, behavioral health, medical billing, clinical administration, or healthcare technology environment.
- Experience handling PHI and working knowledge of basic HIPAA privacy and security principles.
- Experience learning, supporting, configuring, testing, or implementing a complex software application.
- Experience gathering requirements, documenting workflows, or supporting process improvement.
- Basic SQL skills and ability to work with structured data such as CSV, JSON, or XML.
- Comfort using command-line tools and reading or modifying light scripts; extensive development experience is not required.
- Strong communication, training, organization, problem-solving, and attention-to-detail skills.
- Ability to learn independently and through mentorship and to appropriately escalate decisions and risks.
Nice To Haves
- Experience supporting or configuring an EHR, healthcare application, or client portal.
- Behavioral health or substance use disorder service experience.
- Familiarity with FHIR, HL7, healthcare APIs, structured transactions, and insurance eligibility or revenue-cycle workflows.
- Experience with Azure Data Factory, Power Automate, or another integration platform, and light Python or PowerShell scripting.
- Experience coordinating vendor implementations, employee training, or user-acceptance testing.
- Familiarity with Microsoft 365, SharePoint, Teams, and Copilot.
Responsibilities
- Support configuration, implementation, adoption, and ongoing improvement of the electronic health record and connected systems.
- Support work involving the client portal, internal workflows and staff adoption, healthcare data exchange, automation, and insurance eligibility processes.
- Work with clinical, administrative, revenue-cycle, compliance, information technology, and vendor partners.
- Independently manage assigned workstreams and routine implementation activities within established priorities and standards.
Benefits
- Generous paid time off, including holidays and personal days.
- Wide-ranging healthcare coverage with options to fit your needs.
- Flexible accounts for medical savings and expenses.
- Supportive services through the Employee Assistance Program.
- Access to exclusive discounts on entertainment, travel, dining, and more.
- Retirement savings plan with employer contributions.
- Recognition opportunities through performance-based awards.
