EHR Analyst I

SACRAMENTO NATIVE AMERICAN HEALTH CENTER INC•Sacramento, CA

1d•Onsite

About The Position

The EHR Analyst I (Epic/OCHIN) is a mid-level role responsible for supporting the implementation, optimization, and ongoing management of the organization’s Electronic Health Record (EHR) system, with a primary focus on OCHIN Epic. This position plays a key role in the Epic implementation lifecycle, including workflow design, system configuration, testing, training, and go-live support. Following implementation, the Analyst will provide ongoing system optimization, advanced troubleshooting, and support for clinical and operational workflows as well as escalation point by Clinical App Coordinators, IS Specialists and organizational super users.

Requirements

3–5 years of experience supporting EHR systems, clinical applications, or healthcare workflows
Experience in a healthcare environment (FQHC or ambulatory care preferred)
Demonstrated experience with workflow analysis and system support
Strong problem-solving and analytical skills
Ability to obtain Epic Certification(s) in assigned module(s)

Nice To Haves

Bachelor’s degree in Healthcare, Information Systems (or equivalent experience)
Experience with Epic Systems, preferably through OCHIN Epic
Familiarity with: Clinical workflows (Medical, Dental, Behavioral Health)
Familiarity with: Regulatory programs (UDS, HEDIS, Meaningful Use/Promoting Interoperability)
Experience with system configuration, templates, or clinical content build
Basic SQL, Tableau and Clarity reporting
Experience in an FQHC setting

Responsibilities

Actively participate in all phases of the OCHIN Epic implementation, including: Workflow analysis and redesign, System configuration (Epic build activities), Integrated and user acceptance testing, Go-live planning and support
Partner with OCHIN and internal stakeholders to align system design with organizational workflows and regulatory requirements
Support post-go-live optimization, enhancements, and stabilization efforts
Configure, test, and maintain Epic modules under guidance of senior analysts and OCHIN standards
Manage system build components such as: Order sets, templates, SmartTools, and workflows
Provide Tier 2 support, including troubleshooting complex workflow and system issues
Identify root causes and implement sustainable solutions
Maintain detailed system documentation and build records
Lead workflow assessments with clinical and operational teams
Translate business and clinical requirements into system design and configuration
Recommend and implement workflow improvements aligned with Epic best practices
Serve as a subject matter expert (SME) for assigned functional areas
Develop and deliver training content for Epic workflows and system changes
Provide ongoing support to end users, reinforcing standard workflows and adoption
Partner with operational leaders to improve user proficiency and system utilization
Participate in cross-functional project teams supporting EHR-related initiatives
Manage assigned tasks, timelines, and deliverables within larger projects
Support onboarding of new staff related to Epic workflows and system use
Act as liaison between clinical staff, IT, and external partners (OCHIN)
Support data validation, workflow accuracy, and data integrity initiatives
Assist with reporting validation and quality measure alignment (e.g., UDS, HEDIS)
Collaborate with analytics teams to ensure workflows support accurate reporting.
Participate in internal quality improvement teams.
Works with team members proactively to drive quality improvement initiatives in accordance with the mission and strategic goals for the organization, federal and state laws and regulations, and accreditation standards.
Compliance with all state and federal laws and regulations, as they pertain to position including; HIPAA, sexual harassment, scope of practice, OSHA, etc.