EFM Shared Services Coordinator - Wholesales

Enterprise•St. Louis, MO

1d•Remote

About The Position

Enterprise Fleet Management, a business line of Enterprise Mobility, is seeking an EFM Shared Services Coordinator - Wholesales. This role is responsible for processing sales for multiple fleet groups and serving as the primary contact for Enterprise Mobility Remarketing, EFM Fleet Strategy Managers, and Fleet group personnel involved in the centralized leasing wholesale program. The ideal candidate will have excellent customer service, organizational, and communication skills, with a strong attention to detail. This is a full-time, remote position based in the Greater St. Louis metropolitan area or surrounding MO/IL counties.

Requirements

Must reside in St. Louis Metropolitan area or the immediate surrounding MO/IL counties
Two years of customer service experience
Two years of administrative experience
Intermediate skills of Microsoft Office applications (Word, Excel)
Ability to meet all work from home technical requirements
Must be authorized to work in the United States and not require sponsorship from our company now or in the future
Terrestrial cable or fiber internet connections are strongly preferred. Satellite internet connections are not supported
High-speed Internet connection with a minimum validated upload speed of 5Mb and download speed of 25Mb is required. Connection latency must be less than 100ms.

Nice To Haves

Competency Based Qualifications: Ethics & Values, Executing Customer Service, Detail-Oriented, Analyzing, Communication, Flexibility

Responsibilities

Manage sale process through reporting in Looker and email correspondence through the EFM Fleet Wholesale mailbox
Complete various EDGE screens by unit throughout the sale process
Work daily in VIC, EVMS, and MS Lists for vehicle condition and sale information
Respond, manage, and follow through to completion inquiries received in the EFM Leasing Wholesale mailbox
Main point of contact for EM Remarketing and Fleet Strategy Managers
Utilize Salesforce for various tracking and updating purposes
Support multiple EFM groups through the entirety of their sales to ensure accurate communication, timeliness, and completeness
Research schedule questions from F9 Accounting
Support Settlement and Purchase Option sale processes as needed
Seek to improve job performance through self-assessment, skill development, training and goal setting
Maintain a regular and reliable level of attendance and punctuality
Perform miscellaneous job-related duties as assigned