Project Coordinator (Shared Services)

FedWriters, Inc.•Silver Spring, MD

3d•Hybrid

About The Position

Join our team as a Project Coordinator and support NOAA's Office of Oceanic and Atmospheric Research (OAR) by leading the development of a standardized shared services model across multiple laboratories and programs. You will facilitate cross-laboratory working group meetings, document administrative workflows, develop Standard Operating Procedures (SOPs) for travel, onboarding/offboarding, budget, HR, and timekeeping processes, and translate those SOPs into technical requirements for an external programmer building a centralized workflow portal, ensuring consistent, compliant, and efficient administrative operations across all participating NOAA laboratories. FWI is expanding rapidly and has been recognized as a 2024 and 2025 Top Workplace by the Washington Post, offering excellent growth opportunities in a collaborative environment. Position is contingent upon contract award

Requirements

Bachelor's degree (or equivalent experience).
5–7 years coordinating or managing day-to-day project activities, with proven results in the relevant functional area.
Strong written and oral communication skills, with a portfolio of process or technical documentation (SOPs, requirements, minutes, user guides).
Demonstrated experience facilitating multi-stakeholder meetings and driving them to documented decisions.
Proficiency with workflow/collaboration tooling (e.g., Smartsheet or similar).

Nice To Haves

Experience authoring SOPs or process documentation in a federal environment.
Experience translating business processes into functional/system requirements for a software build.
Familiarity with NOAA, OAR, or federal shared-services / administrative operations.
PMP or CAPM certification.

Responsibilities

Facilitate and attend cross-laboratory working group meetings across all four CONUS time zones (Eastern, Central, Mountain, Pacific); document current-state administrative workflows.
Produce comprehensive, standardized meeting minutes that capture decisions, action items, and owners.
Synthesize collected process data into standardized SOPs; harmonize variations across labs into one compliant baseline and maintain a change log.
Translate approved SOPs into discrete, testable workflow requirements traceable back to their source steps.
Draft functional specifications — workflows, roles, data fields, business rules — to guide the external developer.
Serve as the requirements liaison to the external programmer; run structured feedback loops between NOAA administrative officers and the developer to resolve discrepancies.
Develop step-by-step end-user instructions and quick-reference materials for the new portal.