Educational Technologist - Canvas LMS - Evenings/Weekends

Unitek Learning • Tempe, AZ

11d • Remote

About The Position

Responsible for the day-to-day technical and operational administration of the organization’s Canvas Learning Management System (LMS). This part-time role works evenings and weekends and is remote. The position supports LMS operations, course setup, training, integrations, accessibility, and the needs of students, faculty, and academic operations. It also works with instructional designers and vendors to improve the LMS and related technologies, and contributes to special projects and knowledge-base resources.

Requirements

• Two years of related experience managing technology resources related to learning management systems, including evaluating effectiveness for end users and planning improvements.
• Experience in training and learning design and development.
• Experience working with learning management systems.
• Ability to multitask and work cooperatively with others.
• Ability to analyze information, document conclusions, and develop recommendations.
• Ability to collaborate with technical and non-technical personnel.
• Strong familiarity with recognized e-learning technical standards.
• Ability to adapt and manage multiple projects with different priority levels.
• Support center experience.
• Experience with e-learning concepts and tools.
• Excellent written communication, analytical, interpersonal, and organizational skills.
• Strong attention to detail and accuracy.
• Hands-on knowledge of authoring technologies.
• Understanding of the higher education industry and regulatory agencies.
• Prior experience directing, implementing, and maintaining technology-based training or distance-learning programs for a geographically dispersed workforce.

Nice To Haves

• Bachelor’s degree in Educational Technology, or an equivalent combination of education and experience, preferred.
• Prior experience using or administering Canvas LMS, including course management, troubleshooting, supporting faculty and students, and working with LMS integrations, preferred.
• Experience in IT application programming or data and systems integration.
• Experience in project management.
• Prior experience with multimedia.

Responsibilities

• Audit and monitor data integrity within the LMS.
• Create and manage training on the LMS.
• Evaluate the LMS and related processes on an ongoing basis to identify areas for improvement.
• Inform supervisors of unresolved issues accurately and promptly.
• Manage the integration and use of third-party applications within the LMS.
• Provide timely support to students and faculty.
• Liaise with LMS vendors to pursue functional improvements and resolve technical issues.
• Work with third-party vendors to optimize LMS integrations and resolve issues promptly.
• Collect and analyze customer feedback and follow up as appropriate to support end-user satisfaction.
• Communicate LMS issues and updates to end users.
• Contribute to a knowledge base of known solutions for LMS and third-party vendor technology issues.
• Administer evaluations and communications within the LMS.
• Pull reports and other information from third-party vendors or LMS platforms to support academic operations.
• Collaborate with instructional designers to build or revise LMS course content.
• Create learning materials and objects to support online and hybrid courses as requested.
• Suggest, evaluate, and implement technologies that support online and hybrid delivery.
• Support accessibility measures and student accommodations as appropriate.
• Assist with or lead special projects related to the LMS or integrated educational technology.
• Set up courses in preparation for new academic terms.
• Perform day-to-day administration and management of the company’s LMS.
• Perform other duties and tasks as designated.

Benefits

• For full-time employees: Medical, dental, and vision coverage starting the first of the month following 30 days of employment.
• For full-time employees: Two weeks of starting vacation per year, increasing based on years of service.
• For full-time employees: 12 paid holidays and 2 floating holidays.
• For full-time employees: 401(k) with company match.
• For full-time employees: Company-paid life insurance at 1x annual salary.
• For full-time employees: Leadership development and training for career advancement.
• For full-time employees: Tuition assistance and forgiveness for the employee and family, up to 100% depending on the program.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level