MAP Education & Volunteer Coordinator

Minnesota River Area Agency on Aging Inc • Mankato, MN

11d • $23 - $28 • Remote

About The Position

The Minnesota River Area Agency on Aging (MNRAAA) is seeking a full-time Minnesota Aging Pathways Education & Volunteer Coordinator. This role involves connecting with regional organizations, partners, and individuals to build relationships and educate them about Minnesota Aging Pathways. The coordinator will also be responsible for recruiting, training, retaining, and coordinating the activities of Minnesota Aging Pathways volunteers. A key part of the role includes providing free, objective information and assistance to help older Minnesotans and their families make informed decisions about their options, Medicare, and health care benefits, primarily through taking inbound calls. This position requires a valid driver's license, proof of insurance, and a reliable car. The position is remote, full-time (40 hours per week), and non-exempt. The role requires the candidate to live within MNRAAA's SW MN (27-county service area).

Requirements

• Bachelor's degree from an accredited college or university in a human services-related field, such as social work, nursing, public administration, or gerontology and one year of professional or internship experience working with older adults.
• OR Two-year certificate or degree in a human services-related field or a community health certificate with three years of professional experience working with older adults.
• AND a minimum of two years working in a non-profit setting relating to program development.
• Requires a valid driver's license, proof of insurance and a reliable car.
• Must live within MNRAAA's SW MN (27-county service area).

Nice To Haves

• Four years or more of successful program development and volunteer recruitment in a non-profit setting, including goal setting, tracking and achievement.
• At least two years in a non-profit setting providing education and outreach to the general public and internal stakeholders.
• At least two years working in a regional development capacity.
• At least two years of successful experience providing client and volunteer support and management including interaction reporting and documentation in a confidential setting.
• Empathy: Ability to understand and share the feelings of older adults, ensuring they feel heard and respected.
• Communication Skills: Strong ability to convey information clearly and effectively to older adults, their families, and team members.
• Problem-Solving: Aptitude for identifying issues and implementing effective solutions to improve service delivery.
• Professionalism: Maintaining a high standard of conduct and integrity in all interactions.
• Flexibility: Adaptability in changing needs and circumstances, ensuring the best possible care for older adults.
• Time Management: Ability to effectively plan, prioritize, and execute tasks within set deadlines to maximize productivity and efficiency.

Responsibilities

• Provide comprehensive, clear, and objective information and assistance to older adults and their family members over the phone.
• Recruit, train, retain and coordinate activities for Minnesota Aging Pathways volunteers.
• Assist Volunteers in conducting education and outreach to individuals, caregivers, family members, and providers in the surrounding communities.

Benefits

• Comprehensive health, dental, life insurance, and Accidental Death & Disability.
• 401(k) plan with up to 5% company match.
• Paid vacation, sickness, and holiday time.
• Necessary equipment and support to ensure a productive remote work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level