Education Coordinator

St. Croix Hospice•Mendota Heights, MN

7d•$24 - $27•Onsite

About The Position

The Education Coordinator provides administrative support within the Education Department, ensuring training is provided and tracked in accordance with company policies, professional standards, and goals. This is an in-office position at St. Croix Hospice’s Home Office in Mendota Heights, Minnesota. The coordinator supports the development, delivery, tracking, evaluation, and auditing of organizational education and training, and helps staff with orientation, onboarding, competency development, and ongoing professional growth. The role also maintains educational materials and training records, responds to education-related inquiries, and helps foster a positive learning environment.

Requirements

Associate’s degree in Education, Training & Development, Healthcare Administration, or a related field.
At least 2 years of experience in training, education, learning and development, program coordination, healthcare administration, or a related field.
Proficiency in Microsoft Office applications and the ability to learn, use, and train staff on applications.
Strong organizational, project management, communication, facilitation, customer service, and interpersonal skills.
Valid driver’s license, reliable insured transportation, and ability to travel as required.
Ability to pass a DHS background study.

Nice To Haves

Bachelor’s degree in Education, Training & Development, Healthcare Administration, Business Administration, Organizational Development, Communications, or a related field.
Experience in hospice, home health, healthcare, or another regulated industry.
Experience with Homecare Homebase (HCHB), learning management systems (LMS), or similar training technologies.
Demonstrated critical thinking, problem-solving, sound judgment, professionalism, and ability to manage multiple priorities in a fast-paced environment.
Experience developing and delivering instructor-led, virtual, and self-paced learning programs.

Responsibilities

Ensure educational activities align with the company’s mission, vision, values, strategic priorities, and applicable CHAP education standards.
Model professional behavior and exceptional customer service while following ethical principles and company policies and procedures.
Maintain accurate educational and public training materials in compliance with branding standards and approval processes.
Assist with delivering, tracking, and evaluating educational programs, training, and professional development opportunities for staff.
Track staff education and development across orientation, onboarding, in-service programs, continuing education, competency validation, and ongoing learning initiatives.
Collaborate with the Education team to support staff orientation, competency development, onboarding, and ongoing professional growth.
Assist staff in identifying educational resources needed to meet position expectations.
Provide administrative support and assist with developing educational materials and resources.
Track new-hire and training feedback to support process and program improvement as directed by leadership.
Respond with Education team members to Support Line inquiries, Fresh Service tickets, and Education Inbox communications in a timely and professional manner.
Collaborate with the Education team to identify, prioritize, deliver, evaluate, and audit organizational training and educational programs using established templates, processes, policies, and procedures.
Maintain proficiency in company electronic resources and applications and serve as a resource for clinical staff.
Use Microsoft Word, Excel, PowerPoint, and other technology tools for program administration, tracking, reporting, and material development.
Foster a positive learning environment that promotes engagement, knowledge sharing, and continuous professional development.
Perform other duties as assigned.