Education Center Coordinator

Jackson County Memorial Hospital Authority•Altus, OK

11d

About The Position

The Education Center Coordinator promotes and exemplifies the philosophy and mission of Jackson County Memorial Hospital. The role administers the computer-based learning system, creates courses and helps resolve software problems, coordinates educational programs for employees, patients, and the public, and assists with department activities to support workflow. The coordinator maintains employee education records and collaborates with the Director to help ensure the department meets its goals and mission. The position supports employee training and education by entering required programs, monitoring completion, assisting employees with questions, coordinating webinars and classes, proctoring and grading competency tests as assigned, and presenting Education Center information at weekly New Employee Orientation. It also handles department correspondence and records, communicates monthly activities to the department head, and assists with patient registration as needed. The coordinator is expected to demonstrate professional communication, organization, prioritization, technical proficiency, and a cooperative approach while maintaining patient confidentiality and meeting hospital policies and standards.

Requirements

High school diploma or equivalent required.
One year of previous experience in a comparable area.
Must pass pre-employment testing, including clerical ability and typing tests.
Advanced computer and computer applications knowledge.
Ability to create documents effectively using Microsoft Word, Excel, Publisher, and PowerPoint.
Ability to read and communicate effectively in English, orally and in writing.
Ability to coordinate, organize, and effectively prioritize duties.
Must represent oneself professionally in person and over the phone.
Must maintain patient confidentiality and use discretion when discussing patient information.
Must meet hospital regulatory requirements, policies, procedures, and standards.
Must complete annual health screening and education requirements in a timely manner.
Must demonstrate good attendance and punctuality and complete work within designated time.
Must support change, show initiative, and work harmoniously with colleagues.
Near visual and hearing acuity are required to perform essential duties.
Must maintain a neat and clean appearance, meet dress code standards, and wear identification while on duty.

Nice To Haves

Advanced degree preferred.
Additional languages preferred.

Responsibilities

Maintain accurate educational records for all employees.
Promote timely completion of employee training.
Create learning courses in the computer-based learning system.
Enter the specific educational programs required for each employee.
Stay informed about changes to the computer-based learning system and collaborate with the department Director on implementing changes.
Assist employees with questions or problems while they complete educational programs.
Coordinate educational programs, including webinars and classes.
Proctor and grade competency tests as assigned.
Complete department correspondence, filing, copying, and data input.
Communicate monthly activities to the department head by the 10th of each month.
Assist with registering DCE or other Education patients as needed.
Create attendee completion cards and certificates for classes or programs as needed.
Present Education Center information to new employees at weekly New Employee Orientation.
Perform job-specific and other assigned duties in a timely and accurate manner.
Maintain professional communication with the department head and interdisciplinary team.
Attend mandatory meetings and attend or review minutes of other scheduled meetings.
Participate in continuing education activities as deemed appropriate by the department Director.