Education Assistant

Acadia • Louisville, TN

6d

About The Position

The Education Assistant provides administrative support to the education department. The role performs clerical, receptionist, and project-based work; may interview new students and prepare their initial Academic Plan; serves as a school liaison; and communicates with staff, parents, guardians, teachers, therapists, and administrators about Academic Plans. The Education Assistant greets residents and visitors, supports the Education Director’s daily functions, and maintains a positive, empathetic, and professional attitude toward customers. When patient needs are not met, the employee acknowledges concerns and works to resolve complaints, while recognizing patient safety as a top priority. Other functions and tasks may be assigned.

Requirements

• High school diploma or equivalent required.
• CPR and de-escalation/restraint certification required; training is available upon hire and offered by the facility.

Responsibilities

• Perform general clerical, receptionist, and project-based work for the department.
• May interview new students and prepare their initial Academic Plan.
• Function as the school liaison.
• Confer with staff members, parents, guardians, teachers, therapists, and administrators regarding Academic Plans.
• Meet and greet residents and visitors.
• Assist the Education Director with the daily functions of the department.
• Maintain a positive, empathetic, and professional attitude toward customers; acknowledge and work to resolve complaints when patient needs are not met.
• Recognize that patient safety is a top priority.
• Perform other functions and tasks as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED