Education Assistant

Village Behavioral Health•Louisville, TN

About The Position

The Education Assistant provides administrative support to the education department. The role performs general clerical, receptionist, and project-based work; may interview new students and prepare their initial Academic Plan; and serves as a school liaison. The Education Assistant confers with staff members, parents, guardians, teachers, therapists, and administrators regarding Academic Plans, greets residents and visitors, and assists the Education Director with daily department functions. The position requires a positive, empathetic, and professional attitude toward customers, attention to patient safety, and efforts to acknowledge and resolve complaints when patient needs are not met. Other functions and tasks may be assigned.

Requirements

High school diploma or equivalent required.
CPR certification required; training is available upon hire and offered by the facility.
De-escalation/restraint certification required; training is available upon hire and offered by the facility.
First aid may be required based on state or facility.

Responsibilities

Perform general clerical, receptionist, and project-based work for the department.
May interview new students and prepare their initial Academic Plan.
Function as the school liaison.
Confer with staff members, parents, guardians, teachers, therapists, and administrators regarding Academic Plans.
Meet and greet residents and visitors.
Assist the Education Director with daily functions of the department.
Demonstrate a positive, empathetic, and professional attitude toward customers.
Acknowledge and work to resolve complaints when patient needs are not met.
Recognize that patient safety is a top priority.
Perform other functions and tasks as assigned.