Assistant, Adult Education

Missouri Botanical Garden•St. Louis, MO

About The Position

Provides educational assistance to the Adult Education Program and works closely with the Coordinator, Adult Education Programs to coordinate adult education classes. The role supports class scheduling and planning, course descriptions and catalog editing, instructor and volunteer coordination, online and in-person class delivery, purchasing supplies, registration, and maintenance of program statistics and surveys. It works with contract instructors, Garden staff, volunteers, visitors, and other organizations. The position requires flexibility to work evenings, weekends, and holidays as needed. During the busiest months—March, April, May, September, and October—the role averages two evenings per week and at least one Saturday per month. The work includes a busy shared-cubicle office environment and occasional outdoor work in varied and potentially uncomfortable weather conditions. No supervisory responsibilities are assigned.

Requirements

Two years of experience in informal education, event or program coordination, or a related field.
High school diploma or equivalent required.
Ability to work evenings, weekends, and holidays as needed.
Ability to collaborate with internal team members and external organizations, establish common goals, prioritize, minimize obstacles, and execute realistic priorities.
Ability to work independently with little instruction, coordinate and prioritize multiple tasks, set deadlines, and complete projects in a timely manner.
Ability to communicate effectively and interact with the public, donors, partners, and colleagues.
Ability to communicate effectively in English, both orally and in writing, and strong knowledge of English grammar and composition.
Proficiency in high-school-level mathematics, including arithmetic, percentages, and decimals.
Ability to exercise independent judgment in observing, analyzing, and resolving issues and allocating resources.
Demonstrated experience using computer software and the Internet, including Microsoft Office Suite, particularly PowerPoint, Access, Excel, Word, and Outlook.
Strong database management proficiency and ability to learn and use online scheduling and registration management tools.
Experience hosting Zoom classes, moderating participant chat, and troubleshooting online functions.
Ability to obtain and maintain First Aid/CPR certification.
Ability to make frequent telephone calls and use a computer and keyboard effectively.
Ability to lift up to 30 pounds and perform tasks at varying heights.
Ability to work outdoors occasionally in extreme temperatures, rain, snow, and other inclement or uncomfortable conditions.
Ability to work comfortably and safely in close proximity to the general public.

Nice To Haves

Experience working with the public and adults in an educational or learning setting.
Experience working in a cultural institution.
Experience working with volunteers.
Associate’s degree preferred; an equivalent combination of skills, education, and experience may be considered.

Responsibilities

Assist in coordinating class schedules with contract instructors and Garden staff.
Assist the Coordinator, Adult Education Programs, with planning course offerings, including topics such as food and cooking, gardening and landscaping, fine arts, green living, nature study, photography, guided tours, well-being, and botanical crafts.
Draft course descriptions for web and print catalogs and assist with editing the public program print catalog twice a year.
Use Ungerboeck for room reservations, Tessitura for registration processes, SurveyMonkey for class surveys, and Zoom for online classes.
Assist contract instructors with classes, host online programs, and assist with purchasing supplies.
Coordinate with Garden divisions to arrange adult education classes.
Coordinate class volunteers.
Maintain adult education program statistics and surveys.
Create, maintain, and process instructor confirmation and payment forms for each class.
Meet expected attendance guidelines and follow established policies and procedures, including the Employee Handbook, Garden Safety Guidelines, and Department Policies.
Communicate and behave in ways that promote teamwork, cooperation, and respect throughout the Garden.
Perform other duties as assigned.