Assistant, Adult Education
About The Position
Provides educational assistance to the Adult Education Program and works closely with the Coordinator, Adult Education Programs to coordinate adult education classes. The position supports course planning and scheduling, instructor and volunteer coordination, program communications, registration and room reservations, online class hosting, purchasing supplies, and maintenance of program statistics and surveys. It also prepares instructor confirmation and payment forms and contributes to editing public program catalogs. The role requires flexibility to work evenings, weekends, and holidays as needed. During the busiest months—March, April, May, September, and October—the position averages two evening shifts per week and at least one Saturday per month. The position has no supervisory responsibilities and reports to the Coordinator, Adult Education Programs.
Requirements
- Two years of experience in informal education, event or program coordination, or a related field.
- High school diploma or equivalent required.
- Ability to communicate effectively in English, both verbally and in writing, with strong knowledge of English grammar and composition.
- Proficient high school-level math skills, including arithmetic and calculating percentages and decimals.
- Ability to exercise independent judgment in observing, analyzing, and resolving issues and allocating resources.
- Demonstrated experience with computer software and internet use, including strong proficiency with Microsoft Office Suite, particularly PowerPoint, Access, Excel, Word, and Outlook.
- Strong database management proficiency and ability to learn and use online scheduling and registration management tools.
- Experience hosting online classes in Zoom, moderating participant chat, and troubleshooting online functions.
- Ability to work collaboratively with internal team members and external organizations, establish common goals, prioritize, minimize obstacles, and execute realistic priorities.
- Ability to work independently with little instruction, coordinate and prioritize multiple tasks, set deadlines, and complete projects in a timely manner.
- Ability to communicate effectively and interact with the public, donors, partners, and colleagues.
- Flexibility to work weekends, holidays, and evenings as needed.
- Ability to obtain and maintain First Aid/CPR certification.
- Ability to make frequent telephone calls and effectively use a computer and keyboard.
- Ability to lift up to 30 pounds and perform tasks at varying heights, such as using step stools.
- Ability to work outdoors occasionally in extreme temperatures, rain, snow, and other inclement or uncomfortable conditions.
- Strong encouragement to receive vaccinations recommended by the employee’s healthcare provider before the hire date; the Garden may require proof of current vaccination status based on local health department guidelines.
- Ability to obtain required travel clearances, driving permits, and vaccinations when international travel is necessary for Garden business.
Nice To Haves
- Experience working with the public and adults in an educational or learning setting.
- Experience working in a cultural institution.
- Experience working with volunteers.
- Associate’s degree.
Responsibilities
- Assist in coordinating class schedules with contract instructors and Garden staff.
- Assist the Coordinator, Adult Education Programs with planning courses in areas such as food and cooking, gardening and landscaping, fine arts, green living, nature study, photography, guided tours, well-being, and botanical crafts.
- Draft course descriptions for web and print catalogs and assist with editing the public program print catalog twice a year.
- Use the Ungerboeck room reservation system to schedule adult education programs and classes, Tessitura to add registrations and process them, SurveyMonkey for class surveys, and Zoom for online classes.
- Assist contract instructors with classes, host online programs, and assist with purchasing supplies.
- Communicate across Garden divisions to arrange adult education classes.
- Coordinate class volunteers.
- Maintain adult education program statistics and surveys.
- Create, maintain, and process instructor confirmation and payment forms for each class.
- Meet expected attendance guidelines and follow established policies and procedures, including the Employee Handbook, Garden Safety Guidelines, and department policies.
- Communicate and behave in ways that foster teamwork, cooperation, and respect throughout the Garden.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
